Heating, Air Conditioning & Ventilation (HVAC)
Alameda County
What did you like best about Temperature Perfection, Inc.
Air Conditioning & Heating?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 9/4/03 and 4/29/08. Customer last names have been initialized for privacy.
"The way they work and their technicians, I thought they did a very good job. I have been very satisfied with the furnace they installed. It has been working very well." —Elsa H.
"Prompt and fast service, it didnít take long to repair." —Don G.
"They explained everything to us. They told us what we needed to do. Their work was very good. They were very clean and efficient." —Alberta K.
"They are professional, efficient, and on time. When the servicemen are here, they cover their feet." —Jean F.
"I liked the sales. Michael, the salesman, was good. The crew that put it in was excellent. Everything was done on time and on schedule." —Frank H.
"We had them before, so I specifically requested them. I liked the people that came. I presumed they were telling me the truth. Everything was satisfactory. I liked their quality of service. I thought everything was excellent." —Verna K.
"It works very well. We haven't had any problems with it. We found that the heating has maintained an even temperature. It is a much better heater than our last one. Also, our bill has been less. I think it is more efficient. The service was good. They came right away and they cleaned up after." —Kathleen W.
"We started with them because they were a Diamond Certified company. They responded to all of our questions promptly and immediately. They were very thorough." —Kevin R.
"Their performance with the installation of the heating and air conditioning unit, everything is very reliable." —Rita M.
"It was a clear presentation. They lived up to what they said they would do. The product itself was substantial." —Gary M.
"I was very pleased with the time they took. Everything was so clean and neat." —Daisy P.
"The workmen were very professional and very good." —Carol D.
"I like the fact that the thermostat has a self-help button on it." —Jay C.
"They knew what they were doing. They didn't waste my time. They were courteous." —Arthur G.
"They were on time. They did what they were supposed to do. They were very courteous and professional. They did their job and picked up nicely after themselves. They were very professional." —Goldie B.
"They were very professional. They did not talk needlessly. Their conversations were pertinent to the job. The crew I got was very well versed. If I asked a question, they knew exactly what I meant and they satisfied my curiosity." —Silvis S.
"The quality of their work" —Art G.
"The overall courtesy, the idea that he came in and did what he was supposed to do without any problems. The technician was very knowledgeable." —Darnel B.
"They provided good customer service. They were fast in their response and in making house calls." —Michael W.
"They did the job well. It needed to be replaced so they replaced it. As far as I am concerned, they did a good job." —Ed H.
"They are usually pretty price competitive. They offer their services at a reasonable price." —Suraj P.
"I thought they did a good job explaining what was wrong." —Mary W.
"It keeps the house warm." —Robert M.
"They were there the next day. They came, gave me a price, and the next day the heater was installed." —Manuel W.
"They treated me with respect and didn't talk down to me. I'm an elderly lady and I appreciated that. Their employees were very nice. They were efficient and on time, and explained everything to me." —Mildred F.
"They were here on time and did their work well." —Lavon N.
"The service men were knowledgeable, patient, and customer-friendly." —Ronald B.
"They are very thorough and explained things well. In general I thought they did a very good job." —Richard T.
"They were prompt and nice to work with. When I need a new furnace they helped me pick out the right one and explained everything to me." —Joan K.
"They were efficient and clean." —Walter Z.
"They are very knowledgeable, came out in an emergency on the weekend, they were upfront and didn't try to oversell anything.” —Pat M.
"Their answering service is very good, they explain things well when they come out and the work is very good." —Henry K.
"Their promptness" —Loeta T.
"The owner was very customer oriented, the work was clean, and they explained things carefully." —Araceli T.
"They were clean and did a good job." —Jim H.
"They are nice folks; they're efficient and fair minded." —Chuck D.
"The price is fair and they respond quickly." —Evan L.
"Good service; reliable" —Mary M.
"They got the work done." —Charles H.
"Kevin is very honest, thorough and likes to do what's right." —Robert M.
"They're very upfront with the customer." —Lenore O.
"They knew what they were doing, showed up on time, and they didn't waste time." —Ken P.
"Quality of workmanship" —Hideo F.
"They were neat and clean." —Marianne S.
"They were courteous and on time.” —Maria G.
"They explained things well." —George B.
"The systems works. He was clean." —Sally B.
"They were very polite on the phone and nice when they showed up" —Janet G.
"Prompt, courteous, affordable" —Mrs. A.
"They were professional, polite, they followed up, and they fixed any problem right away." —Clark C.
"They have clean trucks, clean uniforms and they clean up on job." —Don J.
"They do a good job and I wouldn't use anyone else." —Rick L.
"They did a good job and were knowledgeable, we're very happy with the new equipment." —Frank M.
"Carmen diagnosed quickly, he did the cleaning, and pointed out and explained things to me. He was here promptly for the next day's appointment, and did his work in a very detailed matter yet expedient manner. My heating hasn't failed me since, my PG&E bills are lower, and the service was great!" —Hector O.
"They were out here immediately and got the problem fixed." —William R.
"They trouble shoot quickly and fixed my problem quickly, they are very knowledgeable and professional." —Mr. T.
"They are very good and have a lot of experience." —Robert W.
"Everything from start to finish" —Pat D.
"Professionalism; they informed us well." —Mr. F.
"They were convenient, methodical and did a good job on the duct work of my older home, which can be difficult to work on." —Arthur S.
"I was happy with their personnel and equipment." —Mr. B.
"Professional, friendly, trustworthy; they came when they said and did it in the time they said." —Roger B.
"They know what they're doing." —Harren C.
"They are very honest and they were highly recommended by a friend." —Shirley K.
"They seemed to be pretty knowledgeable about what they were doing." —Barbara K.
"They are prompt and professional." —Clarence P.
"They are professional and I can count on them." —R. W. A.
"They did a professional job." —Mr. B.
"I like the prompt service; they showed up the same day I called them." —Yvette K.
"I liked their promptness and follow-up." —Glenn P.
"The workmen that came out; they know their business; they didn't waste time" —Jay C.
"They explained everything, including the contract and they replaced the thermostat when there was a problem" —Mary B.
"Familiarity with the products" —Brenda B.
"They explained everything, they were very nice, very clean and thorough" —Barbara P.
"Everything is running fine" —Mitzi M.
"The customer service, their timeliness" —Mike K.
"The people were very nice; they followed up well; personal service" —Geraldine F.
"On time, did a good job" —Jane W.
"They came on time" —Millie C.
"Price was reasonable, company is local"
—Steve K.
"The unit has worked well; the people were nice" —Jean S.
"Their prompt service" —Judy B.
"They were very punctual, professional, and quick" —John M.
"Very responsive and easy to work with in real estate transactions" —Crystal B.
"They were here right away when we called; very thorough; we don't feel like we got ripped off; they were honest about what it would cost" —Doug H.
"We can depend on them whenever we need them" —William I.
"The promptness and being on time" —Charles C.
"They made it convenient for us" —Gordon M.
"On time, gave us a fair estimate, the workmen were very pleasant, they cleaned up well" —David S.
"They were professional, quick, and efficient"
—Bob C.
"They were very thorough and fixed the problem" —Elizabeth G.
"They were very quick, didn't waste time" —Veva M.
"Professional, all aspects of the job were well done from sales presentation through installation" —Gail M.
"They did a good job" —Harry C.
"They did a good job here, I would use them again" —Eric C.
"He did a good job" —Roxanne F.
"They're very professional and I'm comfortable with them in my home; also, they're on time and when I had a problem they come out within a day or two" —Jackie D.
"The guys who came to work on it were super" —Lupe E.
"They know what they're doing, fast, good cleanup" —Kelly C.
"They did the job" —Patrick S.
"They were good, they came out and diagnosed the problem and then fixed it"
—Anita K.
"They've been able to come out quickly" —Laura C.
"Everything is working well" —Kristy D.
"The attitude of the workman, the work was perfect, and my friends will be calling to have work done" —William D.
"They were all very nice people and they did the job quickly and I've had no problems" —Sue D.
"The a/c they installed had operated perfectly with no problems" —Bill M.
"Everything, they did a good job and were always here when I needed them" —Anne R.
"They're very honest and they come out quickly and they know what they're doing" —Richard K.
"The gentleman was very informative and they were on time and very helpful" —Susan H.
"They did a good job" —Murray J.
"Whenever I get in a jam or have a problem they troubleshoot me over the phone or come and help me within that day" —Linda S.
"Easy to work with, gave us the best service and the product is excellent" —Bill D.
"Came out and took care of it" —Samuel W.
"Very honest and up front" —Cynthia D.
"They fixed my air conditioner" —Joan S.
"Workers were great, equipment works well, good from A to Z" —Sharon B.
"Very responsive, on time, very accommodating" —Barbara L.
"Very prompt, did good work" —Faye N.
"They know their job" —Mildred B.
"They didn't fool around, just did the work"
—Kate A.
"They got the job done" —Mila H.
"Workmanship" —Joe O.
"Very friendly, explained things to us" —Maureen S.
"Very professional, honest, made themselves available after the work was finished, reliable, prompt, cleaned up " —Chris P.
"They did the work" —Tom K.
"Very prompt and efficient; prices were good"
—Tim M.
"He came in and replaced a part and everything was fine" —Patricia H.
"They're timely in coming out, they know what they're talking about" —Sharon D.
"I had good, direct communication with the technician" —Steve S.
"The new heater is working fine" —Nola H.
"It was quick and easy and they were clean"
—Sarah A.
"They were very responsive to my concerns and did a good installation and clean up" —Ed G.
"They're efficient" —Claudette W.
"They did good work" —Tom F.
"They showed up on time and they were very efficient" —Beverly C.
"They fixed everything just fine" —Karen T.
"Knowledge" —Harold F.
"I recommend them, through, cleaned up well, price good" —Pat C.
"Very prompt" —Christiane P.
"They got replacement parts to solve my problem" —Jackie M.
"Service, professionalism" —Ali J.
"They did what they promised, the contract was clear" —Elizabeth G.
"We did furnace and air at the same time; they were congenial and helpful" —Carl S.
"Professionalism of the people, quality of materials, timeliness of the work" —Bill P.
"They delivered what they said they would"
—Trudy W.
"The person who came was very knowledge and he did a good job" —Heather E.
"They answered our questions" —Marie J.
"The people they sent were very helpful" —Mike C.
"They installed my equipment about 5 years ago and I called them out last year for a tune-up and they did a good job" —Larry O.
"They were fine" —Ron S.
"They came in quick and got it down" —Kate H.
"Quick response" —Tom D.
"They were on time and reasonable price" —Joan C.
"The work was very good" —Robert O.
"Good service and good price" —Patty I.
"People were easy to get along with" —Stan M.
"Decent price" —Rob H.
"The follow-up" —Johann B.
"Very thorough, on time" —Sandra I.
"The man who came out was nice and helpful" —Harold B.
"They had a good price" —Luis F.
"They gave me a discount on a more expensive unit; they were open with me" —Joe L.
"I liked the work" —Edward V.
"They're local and convenient" —Sueann L.
"Fast and efficient" —Yolanda B.
"He was courteous" —Kathleen G.
