Opticians

Alameda County



Site for Sore Eyes

(510) 790-3990
101 Fremont Hub Courtyard
Fremont, CA 94538

(510) 790-1001
2209 New Park Mall
Newark CA 94560

Serving Northern California

www.siteforsoreeyes.com
Nick Saab, Owner

SERVICES
Eye Examinations & Contact Lens
Fittings Available By Sterling VisionCare
Contact Lenses
Eye Glasses

HOURS
Fremont
Mon – Fri: 10am – 7:30pm
Sat: 10am – 6pm
Sun: 11am – 5pm
Concord
Mon – Fri: 10am – 7pm
Sat: 10am – 6pm
Sun: 11am – 5pm

Workers Comp
State Lic. No. D6641
Liability Insurance
Business Practices
Current Complaint File

CUSTOMER LOYALTY
Based on 225 random customer surveys made since February 2007 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction with the quality received.”

RATING STATUS
We declare that Site For Sore Eyes has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1044.

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Survey Comments

The first Site for Sore Eyes was opened in Berkeley, California in 1979. Today, stores number nearly 30 in Northern California. The company has repeatedly been named one of the top ten optical retailers in the country.

Site for Sore Eyes is dedicated to caring for the eyesight of people of all ages. In partnership with Sterling Vision Care, they provide comprehensive eyesight evaluations performed by independent doctors of optometry. Most glasses and bifocals can be made within two hours. Site for Sore Eyes also sells all brands of contact lenses. All eyewear is covered by warranties against loss and breakage. Huge selection, low everyday prices and special promotions ensure that everyone can find glasses to suit their personal style as well as their budget. If you’re unhappy with your eyewear for any reason, you may exchange it within 30 days.

Site for Sore Eyes accepts most vision care insurance plans. In most cases, they can bill the insurance provider directly to save the customer time and out-of-pocket expenses.

COMPANY PHILOSOPHY
“Our motto and philosophy is ‘Beyond 20/20.’ We strive to exceed the customers’ expectations every time. Word of mouth is our main source of business, so our customers are walking referrals for us – or not. It all comes down to giving a little extra so that they will choose and recommend us over the competition.”

EXCERPTED SURVEY RESPONSES
“I like the pair of glasses I purchased from them. The selection was good. I took the glasses in for repairs one time and they didn’t even charge me. I was really impressed.”
— George N.

“I like the service that my husband and I received, they were very nice to us.”
— Lilian G.

“I like the optometrist, he explained everything and kept me informed. They also filled my prescription quickly.” — Evelyn P.

“They are really fast and they’re thorough. The company is courteous and has a lot of knowledge on glasses.” — Nancy L

See Survey Comments

 

 

 


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