Mattresses

Alameda County

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What is the best thing about Select Sleep
Mattress?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/1/2006 and 7/29/2007. Customer last names have been initialized for privacy. 

“The owner is very helpful, and you get customized service.” - Mr. N.

“I like Don and Davin.” - Mrs. M.

“The selection and price” - Mr. R.

“I like their service, and the owner is very helpful.” - Mr. S.

“The store looked nice, and I liked the mattress.”
- Mr. L.

“The service” - Mr. E.

“We like the product.” - Mrs. C.

“The personal service” - Mr. F.

“The friendly service and quality of the merchandise” - Mr. M.

“The price was good for what we got.” - Mr. G.

“I liked the fact I wasn't dealing with a conglomerate. They picked up our mattress and made it a bit softer for my in-laws.” - Mrs. S.

“The quality of the product” - Mr. A.

“The customer service” - Mrs. S.

“It's comfortable and good quality.” - Mrs. P.

“It’s comfortable.” - Mrs. C.

“The service and quality of the product” - Mr. A.

“They deliver really fast, and I like my furniture.”
- Mr. Y.

“They gave me very good advice concerning what would be best for my situation.” - Mr. W.

“I love my mattress. It's the best thing I've ever slept on.” - Mr. S.

“The memory foam” - Mr. R.

“The customer service was excellent, and they delivered on time.” - Mrs. P.

“The service and the mattress were both really good.” - Mr. W.

“The customer service and the quality of the mattress are very good. They also stand behind their promises. My son's mattress became lumpy after a couple of years, but they picked it up and fixed it for us. They only charged us for pick-up and delivery.” - Mr. L.

“Everything was okay. The mattress was for our guest room.” - Mr. Y.

“They were willing to help me.” - Mr. A.

“They accommodated all my needs.” - Mr. W.

“They are friendly and easy to talk to. They're also close to my home.” - Mrs. M.

“I liked the service and comfort of the mattress. I've already recommended them to my father-in-law.” - Mrs. P.

“I like the people and the product.” - Mr. C.

“They told us how it was, the service was quick, and we came away with a good mattress.” - Mr. S.

“They were flexible and accommodating.” - Mr. B.

“In the beginning I was dissatisfied with my mattress, but they fixed it at a very nominal cost. The prices also were good in comparison with their competitors. They were courteous in the store, and so were the delivery men. We asked the delivery men to wrap up our old mattresses and put them in the garage, and that was not problem for them. It was all these little extras that add up to good customer service, which is rare nowadays.” - Mr. D.

“I have fibromyralgia, and the mattress has helped me a lot. Also, they did an exchange for us at no extra charge.” - Mrs. G.

“The quality” - Mr. R.

“They were fast, and we got what we wanted.”
- Mr. O.

“They were great. The box spring for the antique bed we bought wasn't quite right, but they came out and fixed it. It's very comfortable now.”
- Mr. T.

“Their service” - Mr. G.

“They are personable, accommodating, nice, and they negotiate the price.” - Mrs. W.

“They took the time to educate us and helped us to find the one that fit our needs.” - Mr. S.

“Don Vesey knew a lot about mattresses. He was not pushy at all.” - Mr. R.

“The service and quality of the product” - Mrs. I.

“The young man who took care of me was nice, knowledgeable, and informative. I visited them one day, and they delivered the mattress the next day.” - Mrs. O.

“The product they carry” - Mrs. C.

“The quick service” - Mrs. H.

“The mattress was custom made, and that's what I needed.” - Mr. L.

“I liked the homey atmosphere of the showroom, and I got instant attention. I found everything I needed there.” - Mr. D.

“The good service, good selection, and no pressure” - Mr. R.

“They had what I was looking for.” - Mr. B.

“The guys were really helpful.” - Mr. R.

“The people were personable, helpful, and they didn't exert any pressure.” - Mr. T.

“The quick service and quality” - Mrs. M.

“I like the quality of the mattress. It is nice and warm in the winter.” - Mr. B.

“I liked dealing with a small manufacturer.” - Mr. C.

“They were helpful, and we could get the mattress right away.” - Mrs. L.

“The price” - Mr. Y.

“The price was good, and they were very accommodating. My mother's bed was not as soft as she wanted, but they re-did it for her at no extra charge. They didn't even charge her for delivery.” - Mr. S.

“The price was okay.” - Mr. M.

“Their knowledge” - Mr. H.

“I like that they're a small company.” - Mr. F.

“The price and ease of doing business with them”
- Mr. A.

“It all went smoothly.” - Mrs. E.

“Very friendly” - Mr. C.

“Very easy to work with” - Mrs. S.

“Friendliness” - Mr. T.

“I like that they make the mattress themselves.”
- Mr. O.

“The free delivery” - Mr. O.

“I thought they had great personal customer service.” - Mrs. C.

“The personal service” - Mrs. H.

“The selection and the service were great.”
- Mr. H.

“My husband liked the store, and that was why we went there.” - Mr. W.

“They have a nice staff.” - Mr. B.

“The guy that helped us was very helpful.” - Mr. J.

“The quality of the product and customer service” - Mr. D.

“The comfort” - Mr. I.

“I liked their service, and the fact that their home delivery was free of charge.” - Mr. M.

“I like the firmness of the mattress.” - Mr. A.

“It was easy to get the mattress delivered.”
- Mr. H.

“The mattress is good.” - Mr. M.

“The price” - Mr. W.

“Their friendliness and knowledge of the product were superior. The salesman was supportive and helpful in going over my needs.” - Mr. D.

“We liked the quality of the material and the service. We found the first mattress too small, but they brought us a new one at no extra cost.”
- Mr. B.

“They were ready and available.” - Mr. A.

“They were very polite and informative.” - Mr. M.

“The service” - Mr. M.

“They were close by.” - Mr. P.

“The price and product are good.” - Mr. C.

“The personable staff and nice owner” - Mr. T.

“The quality of service” - Mr. H.

“The guy on the side of the road was what drew us in, and the service was good.” - Mr. A.

“The price was good.” - Mr. L.

“They have been very helpful and responsive.”
- Mr. M.

“They assured me that the mattress was comfortable.” - Mr. X.

“The quality of the mattress is good.” - Mr. Y.

“One man in the shop was nice, and the quality of the bed was good.” - Mr. J.

“They took my order over the phone so I didn't have into go to the shop. Back then I was working 12-hour shifts, and didn't have time to go in.”
- Mr. W.

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