Electrical Contractors

Alameda County

Roberts Electric Company, Inc.

(510) 834-6161
(925) 938-7326

(510) 834-4929 (Fax)

Serving the E ntire East Bay Area and San Francisco

www.robertselectric.com
Dan Pitcock, President

SERVICES
Commercial & Residential
Tenant Improvements and Remodels Distribution/Service and Lighting Upgrades
Service & Maintenance
Custom Homes

HOURS
Office: Mon – Fri: 8am – 4:30pm
Electrician On-Call At All Times

CREDIT CARDS
Visa
MasterCard

MEMBERSHIPS
C-10 Contractors License
State Certified Electricians
Member National Assoc. of the Remodeling Industry

EMPLOYEES
24


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
Legal & Finance
State Lic. No. 728215

CUSTOMER LOYALTY
Based on 251 random customer surveys made since February 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Roberts Electric Company, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 010.


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See Survey Comments

Originally Roberts Manufacturing of San Francisco, Roberts Electric, Inc. has been a fixture in Oakland for over 70 years. Since 1960, it has been owned and operated by Dan Pitcock and his family. Roberts Electric is one of the most versatile companies in the industry, with expertise in all types of residential and commercial wiring plus telecommunications and network cabling.

COMPANY PHILOSOPHY
“We believe the key to excelling in our industry is good, solid, consistent performance. Roberts’ employees recognize that they are being invited into people’s homes and businesses to improve their quality of life. We are there to create value, not problems! We strive to be efficient, neat, organized, and to do things to our customer’s satisfaction and according to our own high standards. From basic electrical wiring to high-end lighting design, we insist on attention to detail and superior workmanship. Our managers visit job sites and listen to any concerns or questions the customer might have. Plus, we make it a point to follow up when the job is completed. If a problem arises or there is something that the client is unhappy with, we will take care of it quickly. Continuing to be recommended to others is our greatest reward.”

EXCERPTED SURVEY RESPONSES
“They were prompt and dependable. They did what needed to be done. Their prices were good. They were excellent.”—Abbey B.

“They showed up on time. That was very important to me. They left everything very neat and clean. I was very satisfied.”—Marilyn R.

“I thought the service person was very prompt and competent. He really helped to solve the problem. He had everything I needed.”—Muriel S.

“They were prompt, quick, and professional.” —Max K.

See Survey Comments



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