Pro General Roofing, Inc. has been owned by the Kang family since its inception in 1980. It’s a small company by choice and its goals are to deliver great work at a fair price and give something back to the community. They’re the experts on installing/repairing all types of tile, slate and metal roofing, installing gutters and downspout systems and adding or repairing skylights.

For Pro General Roofing, business is as much about customer service as about providing quality products and workmanship. They spend time with the client up front, show them available options and help them select the best products. The work crew makes it a point to show up on time and keep the project on schedule. They obtain all necessary permits, work with respect for the homeowner and neighbors and leave the job site clean. When the job is finished, they make sure they’ve answered all the customer’s questions and resolved any concerns. Pro General guarantees that every customer’s experience will be a positive one.

COMPANY PHILOSOPHY
“Ninety percent satisfaction isn’t good enough for us. We try to give one-hundred percent on every job. We really enjoy what we do and keep a positive attitude, and it shows in our both our work and the way we take care of our customers. Nearly all of our business is from referrals. This wouldn’t be possible if we didn’t make customer satisfaction our top priority.”

EXCERPTED SURVEY RESPONSES
“They’re my primary roofing contractor. There’s nothing not to like about them. They’re prompt, polite, clean and I couldn’t ask for anything better.”—H.C.L.C.

“I like that it’s a family-run business, and everyone seems to know what’s going on. I’ve worked with a lot of companies in the last 33 years, and they have been great.”—E.O.

“They listened to my needs and took their time to get what was supposed to be done.”—Leonard W.

“They get in and out quickly, and if there is a problem, they are on it.”—Michael B.

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