What did you like best about Larsen Construction?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/4/2002 and 11/8/2008. Customer last names have been initialized for privacy.

"Their reliability and the results" —Doreen A.

"Their price and their knowledge" —Mark C.

"They were efficient." —Judy D.

"Their personal attention" —Pam D.

"They came when they said they would. They did a good job. I was very pleased with their service." —Rita H.

"They got there when they said they were going to. They also got it done earlier than they said they would." —Steve H.

"Everything, when we were with Jim, he was very professional, knowledgeable, and honest. He did a window in our kitchen remodel. That's why we had him come back to do our bedrooms. They had a great showroom. It was good for the customer to visually see different choices. That was very helpful. We saw their competitors' showrooms. They weren't nearly as comprehensive." —Pam J.

"They did the job well." —Loraine K.

"I thought they were very friendly and professional. They did everything very well. The workmanship was good." —Nina L.

"They showed up when they said they would. They did what they said they would do. They really went out of their way to accommodate us." —Jan L.

"They were very prompt and courteous. They gave me some good advice as to what we needed to do. They were absolutely timely with all of their production stuff. They did a great job." —Beverly O.

"They did a very good job." —Maria R.

"Jim was not pushy. He was very helpful." —Harriet S.

"They were super quick and super clean. They cleaned up beyond belief. They were just speedy. They had a nice little store. I told them what I wanted and the guy came out the next day. They worked with my schedule. Everything went smoothly." —Mike S.

"They are very professional and thorough." —Alan S.

"The efficiency and the promptness of the work" —Richard V.

"The meticulous care that the men took in laying the flagstone" —Kim W.

"I liked the fact that Jim was helpful." —Susan D.

"The owner came out and showed me things prior to my purchasing them. After the windows and the doors were installed, he came back out to check them." —Eva F.

"Their high level of customer service and response time, they were personable. They returned phone calls and answered questions." —Paul J.

"They ran a very efficient office. They were attentive when we had questions and they were very knowledgeable. We were looking for a product that had not come on the market yet, the Ultimate Replacement Casement. Because he was on board and knowledgeable about the product, he didn't rush." —Gerri W.

"I think Jim Larsen is good and honest. He represents his company well. Everything was timely." —Lindsay J.

"They have insurance and Jim is very nice." —Cammi L.

"Their knowledge" —Ray F.

"Their prices were reasonable. Their products were of good quality. They did a great job with the installation of our windows." —Patty A.

"They were efficient and dependable. The price was right." —Judy D.

"I liked Mr. Larsen." —Joyce D.

"They were very professional and meticulous in their work." —Paul F.

"They knew what they were doing. The project took them less time than I thought. They were also very clean." —Ken G.

"I've used them twice already. They did a good job. They were on time and efficient in their work. They also did a good job cleaning up their mess afterwards. I felt like everything they did was of high quality." —Charlene H.

"I liked the fact that they were on time, courteous, and down-to-earth. They were on track with what they said. It all went very smoothly." —Jaime L.

"I liked the efficiency they showed in getting the job done." —Susan R.

"They were on time. They took care of the installation. It was all done pretty fast." —Majorie S.

"In their showroom they had all the window manufacturers. They showcase around ten or twelve different window manufacturers. This is unlike other companies who only show a couple of their favorites. They were also fast in completing my window installation. They did a good job." —Dale S.

"They just came and did a good job. The installation was perfect. Three of them came. They did a wonderful job." —Don U.

"Their office person is fabulous. She is very knowledgeable. They are prompt in calling me back. They are out quickly. They clean up their mess. They are fabulous." —Carol W.

"I thought Jim was very professional. He was prompt with his replies to our questions, which I thought was a good thing." —Elizabeth F.

"I like the fact that they are a 'mom and pop', family style business. The work on our windows turned out good." —Jay G.

"I liked that it all happened on time." —Alene H.

"They were very neat and efficient. They got it all done. They were good. He was very professional in talking with me. I liked that." —Leola S.

"I liked their efficiency and promptness in completing the installation." —Barbara D.

"They got the job done quickly and they did a good clean-up." —Norman H.

"The owner, Jim, was great." —Sylvia M.

"The windows turned out great. The fundamental parts of the installation were good." —John T.

"The work and the cleanliness" —Steve B.

"I really like Jim and think he's great. They did a great installation and it could not have been smoother!" —Charles M.

"Mr. Larsen is great! They were efficient and accommodated all of my needs." —Larry R.

"I liked the fact that they were efficient and clean. They knew what they were doing and worked quickly." —Marcos E.

"They were pretty efficient and speedy." —Art S.

"Overall, they did a good job." —Raul D.

"We like that they were very friendly." —Jose H.

"They were on time, and basically did what we asked them to do and were very clean." —Kartrina K.

"They are nice and they might fix my window." —Loretta L.

"They fixed our leak problem the very next day, they were professional and on time." —Aarthi N.

"They have great workmanship. Also, Mr. Larsen was so honest and his suggestions actually saved us money." —Larry T.

"They were pretty organized." —Juan V.

"They were prompt and did a good job; their product is high quality." —Simon W.

"The salesman was very good." —Dianna C.

"Speed of installation" —David B.

"Professional, clean, did a great job" —Frank B.

"Punctual" —Robert C.

"The window itself is very good, very well made" —Philip C.

"Quality of the windows, and the pricing" —Selma C.

"Professionalism, the product, they delivered what they promised, responsive" —Janet D.

"The fact that they came on time and finished the work in 2 days and there was no mess and no problems" —Deborah E.

"Friendly, neat, straightforward, easy to work with" —Kris J.

"The two workers were very efficient, helpful, and accommodating" —Rita K.

"Professionalism" —Elizabeth K.

"I was very satisifed" —Rosary M.

"Good product, good people" —Anthony T.

"Efficiency, good product" —Ed W.

"They worked fast, came when they said they would" —Edith B.

"Good communication and follow-through, quality work" —Joe S.

"His service and expertise, and he was very helpful" —Rita W.

"Knowledgeable" —Anne V.

"Friendliness, quality, workmanship. They do what they say they'll do." —Ellan A.

"He did exactly what I wanted." —Gary B.

"Give him high marks all the way across." —Marty B.

"Gave us good service, good products, fair prices." —Kevin B.

"They're the best." —Sue C.

"One of our best contractors." —C.H.O.

"When they came and installed the windows, they were fast and very neat about it." —Bernadette G.

"Fast, did a good job." —Deva H.

"They were neat, clean, professional." —Jackie J.

"Follow up" —Carlotte L.

"Came in, got right on it, cleaned up afterwards, Mr. Larsen was great, he's very reasonable." —Vivian L.

"Performed as expected, very professional." —Leno P.

"Quality of their work." —Peter P.

"We have an old house and the windows they installed made a big difference in the appearance." —Vern V.

"Trust, organized, professional, quality and pride in their work." —Grandville W.

"They were top of the line." —Glenn W.

"Thorough, did a great job." —David W.

"Seem to know what they're doing." —William B.

"Quality group of people, professional."
—Maryann B.

"Did things on time, workmen were courteous and neat." —David B.

"Mr. Larsen" —David C.

"Jim larsen gave a great presentation and lived up to his word." —Mike C.

"I like the installation." —Manuel D.

"I like Jim Larsen himself, found him to be very personable, informative." —Wes D.

"Once everything got here, they finished promptly and they were neat." —Kaeagle D.

"Trustworthy, honest" —Michael D.

"They were prompt, efficient and did the job right ." —Anita D.

"They came in, installed and did a beautiful job. Very neat about the cleanup." —Eva F.

"Got the job done in the time they said they would." —Susan F.

"Did a good job." —Therese H.

"We were extremely pleased with the work and the cost." —Kim B.

"I thought they were honest, fair and professional." —Greg F.

"Basically, they did what I asked and didn't try to push me on anything." —Elizabeth J.

"Professional, cleaned up, efficient, in and out quickly and they presented themselves well."
—Rich M.

"Quality, efficiency" —Barbara P.

"They were on time and quick." —Richard P.

"Mr. Larsen himself came out to do the estimate." —Norvin P.

"Trustworthy, reliable" —Ricardo Q.

"Very quick and efficient. I had a small problem and they came right back out and fixed it." —Donald R.

"I like Jim. He's a straight forward, honest and reliable person." —Ray S.

"Everything about them, from estimate to completion." —Maryann W.

"Liked Jim. Personable, friendly, came out to the house, informative, cooperative and reliable." —Mike A.

"Knew what they were doing and did it on time." —Grace A.

"The person that came out is professional. Fees are comparable." —Genevieve B.

"Quality workmanship" —Neal C.

"I found them to be honest and upfront with everything." —Edward D.

"Very nice job on our windows." —Gail F.

"Prompt, got it done when they said." —Greg G.

"Nice quality installation." —Paulette H.

"Jim was exceptional, and we talked to a number of others before we had him come out." —Nick K.

"Quality is good." —Edwin K.

"Prompt, professional, quality work." —Al L.

"The owner was professional and the guy who actually did the work took a lot of pride in what he was doing." —Rachel M.

"They were fair, pleasant." —Diane M.

"Professional, nice, and they cleaned up afterwards." —Kay T.

"Nice job, good quality materials." —Annemarie T.

"Professional, courteous workers, dependable." —Harry V.

"I trusted them in the house." —Barbara W.

"Pretty nice, did a decent job." —Bob M.

"Did a good job." —Norma P.

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