Electrical Contractor - Commercial

Alameda County

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What did you like best about Gill's Electric Co., Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/5/08 and 7/9/08. Customer last names have been initialized for privacy. 

"They responded promptly to my request. They did exactly what I asked them to do." —W.G.B.P.

"They are timely, they do the work, and they clean up after themselves. What more could I want? Everything, from the appointment setting with Jamie to the quality of the work, was great." —Ann C.

"They were here quickly." —B.M.S.

"They are reliable, on time, and the workers are very courteous." —B.E.

"The installer that came out here did a good job. He was clean and he didn't mess anything up." —C.T.I.

"They have prompt service and knowledgeable employees." —D.H.

"They did what they said they were going to do." —F.W.

"Todd, the technician on the job, was excellent. We use them all the time." —G.S.C.

"He was able to explain the whole process in layman's terms. They responded twenty four hours after I made the phone call, which I liked. Their costs are also very fair." —H.A.

"They were great. They came out the same day and they were on time." —John S.

"They came when it was convenient for me. I am okay with the job that they did." —John S.

"I liked their efficiency. They came out quickly. They actually showed up, which was great." —Johnny R.

"They are very professional and efficient." —L.C.

"Their responsiveness, and they tend to learn who their customers are by name." —L.B.P.

"They were very quick and detail oriented." —L.T.A.

"They're fast and reliable." —L.B.C.

"When I called, I got a reasonably timed response. The salesperson I had was very responsive. When the technicians came out, they were professional and conscientious. I had a good experience with them." —M.W.

"They understand the problem. They know what they will do when they get there. Their response time is fast, especially during an emergency. I feel like my problems are taken care of with them." —M.M.

"They were prompt. He did an excellent job." —M.R.

"They were very prompt during an emergency situation. They came when they said they would." —Ms. M.

"Very thorough, they discussed every aspect of the job." —M.L.S.

"They showed up when they said they would. They told me what needed to happen, explained the cost, and what I needed to do. They were very good. They replaced things so that they were up to code. They did a good job on the wiring in my eighty year old home. It was done very promptly." —M.R.

"They gave a prompt response to my needs." —N.A.H.

"They did a good job. They finished within the time frame. Their personnel was polite." —N.K.I.

"Customer service, they did everything we asked them to do. They helped me figure out a vague request." —O.M.

"They were willing to accommodate my schedule. That was the nicest thing. They did an evaluation of my cabling efficiency. They came at five in the morning." —P.S.

"Responsiveness" —P.P.D.

"They responded quickly." —P.E.T.S.

"They're honest. I had to do some work and I only had thirty days to complete it. They were on time and they did the job." —P.L.

"They were quick to respond. The guy they sent was very helpful. He explained the problem and it was easy for me to understand." —P.A.

"We've been working with them for at least forty years. They've always been there when we needed them." —P.G.

"They came out and took care of business. They were really friendly. They told me what needed to be done. They also did what they said they would do." —S.T.

"The competence and fast response, they are pretty good." —W.O.H.

"From the time they answered the phone until the gentleman came, everything was professional." —Y.I.

"The gentleman who came out was friendly and helpful. He did a good job." —Amy G.

"What I liked was that when I called they were courteous and professional. They were on time. Brad was always quite informative." —Candi J.

"I don't know anything about electricity. I trusted them and they were quite good." —Carol D.

"They were competent and they did the job quickly." —Cornelia S.

"He was friendly, he came prepared, and he worked quickly. He did not have a problem working around my painters. His work was neat." —Dana S.

"I liked the knowledge with which they did the job. The personalities and the professionalism of the people were great." —Dave H.

"They are personable. I've been using them for almost forty years." —Elizageth B.

"The representative was very bright, warm, and friendly. He was a helpful person." —Eva M.

"Courteous and on time" —Evelyn G.

"He fixed it in five minutes." —Frank C.

"Responsiveness and communication" —Frank L.

"They came quickly because it was urgent. The guy really knew what he was talking about." —Gaby O.

"I've been using them since 1978. They know their stuff. They're very accommodating. I really like Brad Gill." —Gerry W.

"They were efficient and they did a good job." —Jack M.

"I thought they were friendly. They did the work fast." —Jason B.

"Their service technician was personable and competent." —John S.

"They had a quick response. The guy tried to help me with alternatives for my problem." —Kate B.

"I liked the serviceman. He really knew his stuff." —Kevin M.

"I was in a bad position at 5:00 PM on a Friday. They saved me from having to move into a hotel for the weekend." —Larry S.

"I like talking to Greg. He calls me back promptly." —Lois E.

"Great quality and customer service" —Lynne E.

"Prompt and friendly, they took the time to get the job done right." —Marilyn W.

"When the person came in, he was efficient. The dispatch person was also efficient. They're quite good." —Marjorie H.

"I thought they were courteous and prompt in answering our call and getting the job done." —Mark C.

"I've recommend him to my clients. I use him myself." —Rennie B.

"Todd is cool. We can deal with him. They do a good job." —A.F.S.C.

"I found them to be very professional." —B.S.

"We had an emergency. They sent a guy to us right away. He was really good at explaining things. He showed me what he did and told me some things to look out for, like how the grounding works with the plumbing. If we have plumbing issues again, I will use his advice." —C.R.

"They are on time and prompt." —F.P.

"They were competent and they did what we needed done. They were also friendly and easy to work with." —G.E.M.

"They were precise. They came quickly, gave an estimate, and finished on time." —G.P.

"They were professional and punctual. The workers were nice." —H.P.

"Prompt and the right dollar amount" —Ms. K.

"Honesty, and they are able to respond quickly to my needs. They do an excellent job." —L.S.

"Their electricians are competent and available. They have been established for quite a while. They have a good reputation. We've used them for a number of years and never had any problems." —Mary S.

"The customer service is friendly. The people there are really nice. They get the job done. They are very helpful." —M.E.

"They are very reliable. They always show up on time. John is very good, pleasant, and knowledgeable. He should not retire." —N.G.

"Competitive bids and quality work" —Mr. P.

"The service" —S.C.F.

"Their promptness and their work" —V.B.P.I.

"John, the man who came out, was great. The lady who answered the phone was quite friendly. They did everything I wanted quickly and efficiently." —Colleen G.

"The guy who did the work was Netto. He was really sharp." —David H.

"They were knowledgeable. They got to it right away." —Eric B.

"I like that when they say they're going to do something they do it. They take care of business." —James S.

"I was pleased with what was done and the quality of their work." —B.V.

"They were punctual and they were able to respond to us quickly. They normally respond in twenty-four hours. Everything went like a heartbeat with them, nice and smooth. They called when they were on their way. They had the product when they showed up and they didn't need any help installing it. The final bill that I had received from them was adequate for the service provided." —B.A.

"They seemed to be good." —C.H.D.

"They are cooperative and good at solving problems." —C.A.P.

"They were prompt, on time, and they were here when they said they would be. They resolved the issue." —D.T.

"I thought the technician was well prepared. He did his homework. It cost a little more because he spent time troubleshooting the problem. He found the right breaker and cords to use. He was, like I said, well prepared. They are great. That's why we use them." —F.H.

"They are usually pretty responsive. They arrive in a timely manner. The technicians are very helpful and polite. They do a good job diagnosing the electrical problems." —K.H.

"They were here very quickly." —O.V.A.

"I liked the fact that the guy tried to explain what needed to be done. That helped." —Barbara R.

"They were on time and they were knowledgeable. They offered the best solution for cost and serviceability." —Don B.

"The guy who came out seemed to know the issues." —Frank L.

"They were prompt. The fellow that came was helpful. They called before coming out." —Linda T.

"They came on time and they did a good job." —Marilyn R.

"They were prompt and committed to the job." —Mark G.

"They were here on time. They did a good job." —Matt S.

"They respond quickly." —H.H.

"The timeliness and professionalism" —Cheryl T.

"I like the twenty-four hour response time." —M.K.S.D.

"The person who came out seemed professional and the person on the phone was knowledgeable." —R.R.C.H.

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