Roofing-Slate
Alameda County
Fidelity
Roof Company
(510)
547-6330
Serving
the Greater Bay Area
www.fidelityroof.com
chip@fidelityroof.com
Monte Upshaw, Owner
Chip Upshaw, VP
SERVICES
Commercial & Residential
New Installation
Roofs, Gutters & Downspouts
Repairs & Maintenance
24-Hour Emergency Service
HOURS
Mon – Fri: 8am – 5pm
24/7 Emergency Service
GUARANTEES
5 Year Workmanship Guarantee on Materials and Labor
Individual Manufacturer’s Warranties on Roofing
EMPLOYEES
50
Workers
Comp. Ins.
Liability
Insurance
State
Lic. No. 156017
Business
Practices
Current
Complaint File
Legal
& Finance
CUSTOMER
LOYALTY
Based on 125 random customer surveys made since August 2006 asking each
customer: “Would you use this company again?”
CUSTOMER
SATISFACTION
“Please rate your satisfaction with the quality received.”
RATING
STATUS
We declare that Fidelity Roof Company has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 935.
Family
owned Fidelity Roof Company opened its doors 58 years ago. They’ve
installed over 8500 roofs in the Bay Area since 1948, making them one
of the most experienced roofing companies in Northern California. A veteran
of both residential and commercial projects, Fidelity Roof Company is
skilled in the installation of all kinds of roofing materials, and also
puts in flashing, gutters and downspouts.
Fidelity Roof Company technicians have years of practical experience, allowing them to advise customers based on firsthand knowledge instead of speculation or manufacturers’ claims. They will carefully inspect your roof and assess whether replacement or repair is required. You’ll be told up front how much money you can expect to spend, how long a repair will last, and whether an existing warranty will cover some or all of your costs. All work will be performed in accordance with county building codes, and Fidelity will take care of acquiring any necessary building permits.
Fidelity is licensed, bonded and insured. All warranties, bids, contracts and schedule commitments are put in writing. Call Fidelity today and let them show you the many options they offer.
COMPANY
PHILOSOPHY
“We believe that making the customer happy is more important than
selling roofs. We do whatever is necessary to do the job right rather
than looking for shortcuts to get the job done quickly. As a result, we
provide the best possible service at the fairest possible price. Every
time.”
EXCERPTED
SURVEY RESPONSES
“They were forthright, thorough, and they did quality work.”
— Adolph R.
“They were prompt and responsive to my needs.” — Bob D.
“I called them when we had an emergency. They came out the same day and got the problem fixed.” — Kathy B.
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