Bathtubs & Showers
Alameda County
What did you like best about CWD Windows Baths & More?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 7/9/08 and 5/18/09. Customer last names have been initialized for privacy.
“Their efficiency and their clean-up” -Bill G.
“Personable, on time, quality work, and they cared about the environment they worked in. They minimized any disruption.” -Deb T.
“They did quality work. They had very good ideas about what to use.” -Geraldine F.
“They were very personable and they listened to what my budget and needs were. They were really professional and they had a little packet for me. They showed me all of my options and the report of their service. They were local. That was important to me. They answered my questions and they called me back. They scheduled things that were convenient for me, as opposed to convenient for them.” -Gerrie B.
“Their personal attitude, they were friendly, open, and honest.” -Helen S.
“They didn't wear shoes in the house and they were very careful. They put protection around everything. They were really good.” -Joe B.
“They gave us a time frame in which they were going to work and they stuck to it, which wasn't easy, especially during winter.” -Kyle S.
“They were easy to work with and very professional. They were very thorough. They explained the product and the pricing well. Also, they told us what the process was going to be before, during, and after the job.” -Lee M.
“I liked the quality of the work. It was truly professional work. They were on top of everything. There was someone there to answer the telephone.” -Martin A.
“The customized door I purchased from them, I liked their product. They were very polite. I thought they did a terrific job.” -Terri E.
“The fact that Jim was our general contractor, he had a lot of experience. I also liked Josh, who was the foreman. He was a detailed person. I also appreciated Jane. She helped us decide what to do regarding the window. I felt they were superior to the other bids.” -Artie O.
“The guy that came out when I asked him to was very professional. He answered all of my questions. When they installed the windows, it was done within an hour. They knew what they were doing. The business was family run.” -Cheryl M.
“I liked the installers. I liked how good and clean their work was.” -Matt S.
“The quality of their work” -Shelly B.
“They were fast and professional. The workmen that came were very knowledgeable and careful. They cleaned up after themselves. I was pretty happy with the job that they did.” -Stevie L.
“They got it done quickly and on the day they said they were going to come out.” -Beth M.
“It is a family service. They are very courteous and amiable. I would recommend them to people.” -Effie C.
“They delivered on time and the products were good quality.” -Jeff W.
“They were very honest and fine, in terms of doing the work.” -Pat D.
“They did the job and it wasn't sloppy. The quality was good.” -Ryan B.
"I liked the fact that they were very professional. They worked with me and their work was of very high quality. They were very friendly as well." —Beverly C.
"They are professional and very businesslike. The owner just jumps in there and does it." —Louise C.
"I liked the low cost." —Linda H.
"They offer their customers high quality workmanship. Their workers were very punctual. The guys worked hard and did what they said they would do. They finished on schedule." —Don H.
"Their installers" —John H.
"They were very attentive. The guy did an outstanding job. He spent a lot of time with us. He was very pleasant to work with." —Jeannie S.
"They were very efficient. They did a very neat job with the caulking and the cutting." —Marian S.
"I felt comfortable having them in my home. They were approachable and easy to talk to." —Tim S.
"They were very professional all the way through." —Julie C.
"They were clean. Both of the guys that were here were very nice. They explained things very well. They also checked to make sure everything was done before they left." —Larry F.
"I felt confident with them. I didn't feel like I was being scammed." —Melody M.
"They were very professional and efficient. The installer was experienced. They cleaned up everything." —Pat G.
"They were very good." —Dean G.
"They were just very nice. They did a good job." —Joy D.
"I like that they are good windows. They are easy to clean. We are very comfortable in our house. We just like them." —Bill K.
"They were professional, timely, and courteous. They were all the things I look for in a good company." —Ruth K.
"The overall quality of the service and the work" —Dolores O.
"They are just incredibly professional and very thorough. They are the only ones that have exceeded my expectations." —Roxanne Z.
"They were very thorough and clean. They knew what they were doing." —Dan B.
"When I met the owner, he was extremely honest. I felt like he was my father. He told me things that might even discourage me from pursuing certain choices. He showed me everything. I was very impressed. The installers were really friendly. I felt like I could trust them." —Jennifer C.
"They did what they said they were going to do when they said they were going to do it. The product was really good. I have recommended them to my friends." —Dale C.
"I think they are a small, family owned business. They provide good service." —Mike M.
"They were professional, clean, and efficient." —Ray A.
"They worked fast. The job was finished quickly." —Stacy T.
"They did a good job. They came right back to fix our screen." —John P.
"They responded and they did their job. There were no problems. They did a good job. They were very clean. They knew what they were doing. They didn't cause us any inconvenience." —Robert B.
"They were just really straightforward. There was no pressure. They were very honest about my options. They just did a great job. They were clean and the installers were great." —Sheila G.
"For one thing, they are Christians. They also clean up well. They are the nicest people." —Donna V.
"They were very professional and very honest. They did good work. They have also referred us to many other great contractors." —Jiyong H.
"They were quick. We didn't have any problems with their service people. They also have competitive pricing." —Steve G.
"They just felt like hometown people." —Stan T.
"The owner came out and gave us an estimate. It was both precise and accurate. The installers were very good and knowledgeable." —Gene R.
"They were prompt. They gave us the cheapest price." —Amarnath K.
"The installer did a really good job." —Jack R.
"They are a Christian organization. They have integrity and they do their work well. They are always honest in what they do." —P.N.
"I just like the way they did it. They were efficient." —Bill R.
"They were on time, clean, and great. They did a great job." —Stephanie S.
"The service" —Steve V.
"They were pretty upfront. They kept their word. They took care of some details that I didn't notice until afterwards." —Dick W.
"They seemed to care about and listened to what I wanted. They came up with a wonderful idea to put in a new door. They went out of their way to do little things that I didn't expect. When I needed Jim, he was there." —Mr. G.
"They were efficient. They finished what they said they would." —Iver E.
"I liked their timeliness. They delivered what was promised. I liked that about them." —Cheree H.
"They did what they said they would do in a timely manner." —Don K.
"They just got the job done quickly." —Debbie H.
"They did such a beautiful job. There was no untidiness. They were done in record time." —Mrs. L.
"They were very solution oriented. They didn't have a problem coming out to Pinole. The product was great. We saved a lot of money on heating. The noise reduction was great. They were very nice, polite, and helpful." —Joel N.
"I am satisfied with the door I got." —Cindi N.
"They did exactly what they said they would do at the exact price they said they would charge. They were in, out, and extremely clean." —Margaret W.
"I liked that they were family owned. They came when they said they would. They gave us a fair price for a quality window. They called to follow up afterwards." —Martha E.
"They were neat, nice, and very pleasant people." —Elaine R.
"They had an excellent product. They came out when they said they would. They did an excellent job putting the windows in. I had no problems at all." —Bob O.
"Their attitude and their work" —John R.
"They were on time and prompt." —Andy B.
"The price was good." —Gus C.
"The personal service is great. They have good quality installation." —Judy N.
"They were on time. They stuck to the schedule and the estimate. They kept me informed." —Chuck G.
"They were fast, neat, and very professional." —Leslie B.
"The guys that came were great. They were very informative. They gave me confidence in their work. They were clean, friendly, and extremely polite. I appreciated that with my children around. They were very accommodating and understanding of our schedule. They called us every morning to give us a heads up on the day ahead. Their workmanship was excellent." —Sylvia C.
"The people that we worked with, the contractor and the office people were very good at performing their duties." —Charlie L.
"Customer service, my phone calls were always returned on time. They were very prompt." —Rupa N.
"They have a great follow-up." —Jim P.
"I just liked them." —Pete P.
"They did what they said they would do. They were nice and quiet when they worked. I liked their feature of being able to vent the windows, yet still have security of them being closed at the same time. The lock has extensions. That is a nice feature." —Charles F.
"I liked the sales staff, the installers, their price, and the windows." —Stephanie G.
"Their personnel, craftsmanship, and friendliness" —Mitch K.
"They were easy to work with." —Kent M.
"They were local and very helpful." —Betsy Z.
"Their employees were courteous. They worked hard. Overall, they did a great job." —Michelle D.
"I liked the people. They were great. The quality and the service were also great." —Lisa G.
"Efficient" —Sonia W.
"They delivered what they promised." —Deanna M.
"They did everything that they said they would do." —Dan A.
"I thought that they understood my needs. They got me the right product." —Victor C.
"I liked the fact that I worked with Josh, the owner at the time, and his son." —Gail C.
"They just seemed like they knew what they were doing." —Michael D.
"They are local. They have good advertisements." —Mike P.
"The quality of the work was high. Their customer service was good as well." —Carlos G.
"They did a very good job. They were efficient and clean. They were nice people." —Victor D.
"The guy that did the estimate was very helpful. I had confidence in them. I believed what they told me. They did good work." —John N.
"They were very clean, fast, and respectful of my house. They left things as they found them." —Adele K.
"Good quality work, and they were easy to work with. They were clean and very nice." —Sue S.
"They were very easy to work with and very polite. They got the job done very well." —Mitch C.
"It was all pretty good." —Micheal O.
"They had a good price." —Jay W.
"It is a family run business. The person who did the estimate was very friendly and courteous. They had a good follow-through." —Sue C.
"Their customer service was good. The owner actually came out to our house to make sure things were going nicely." —Brad G.
"They did a good job. They were neat. They responded to questions." —Kathleen W.
"I liked their technicians. The front office personnel was very good." —Dave A.
"Probably the person that came by, Scott, he was the one that made a difference." —Tim O.
"They were very responsive to my needs." —Sue C.
"Their product" —Joan H.
"The personalities of Jim and Matthew" —Celeste C.
"The bathroom looked fantastic." —Frank S.
