Kitchen & Bathroom - Showrooms

Alameda County

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What did you like best about Custom Kitchen Bath Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/17/07 and 11/15/2007. Customer last names have been initialized for privacy. 

“Their professionalism and the way they stuck to the time frame were beyond my expectations.” - Dave B.

“I liked that it was an all-in-one operation, no subcontractors. Everything is together under one roof.” - Donald C.

“They were very reliable. They really did a fabulous job.” - Arthur C.

“They came on time and did a good job on everything.” - Eldon C.

“We were happy with the quality of the work. They did things on time. They completely gutted our kitchen, started from scratch, and finished the whole thing in two weeks.” - Donald E.

“I liked their company. They are so very organized that they have everything ready in no time for you, and they treat you very nicely.” - James G.

“We loved their personal approach to planning, product, and the final outcome.” - William H.

“They do what they say they're going to do.” - Thomas K.

“They were very fast and very organized. I think they have it down in terms of remodeling. It was demolition to completion in three weeks, which was amazing.” - David K.

“I really like the customer service. Bill was wonderful and answered our questions. The workers were neat and cleaned up after themselves.” - Bill K.

“The quality of the work” - Eric L.

“They stayed on calendar with everything we were told was going to happen.” - John M.

“They seem to be efficient and know their business.” - Marisa M.

“I worked with Bill and really like his professionalism and how he kept everything on schedule.” - Sandra M.

“I thought they were friendly and efficient.” - Bill N.

“The customer service and interaction. Everything was spotless when it was done. If there were any questions after the initial installation they were very good about addressing them.” - Sally O.

“They finished on time.” - Dianne P.

“The personalized treatment and the way they stuck to the timeline” - Sylvia P.

“They did what they said they'd do and they did it fast. They were thorough, a good team, and worked well together.” - Allison R.

“The speed in which things got taken care of.” - Mary R.

“Everything was on schedule, they were professional, and cleaned up. They did a great job on demolition. When they found that the kitchen floors needed extra reinforcement for the tiles, they fixed it and the job was still done on schedule. I knew exactly what I wanted. They were right down to the penny, no surprises.” - Ray R.

“They were on schedule and they use their own people. They got the job done quickly. I thought they were excellent.” - Beverly S.

“They did a quality job. They were very clean and very nice, and I am very satisfied with everything.” - Kathleen S.

“They kept to the time schedule. The workers were polite and they made me feel comfortable.” - Kathleen S.

“The quality of the design they came up with for our kitchen.” - Marilyn T.

“They were cooperative and helpful when I had questions, and they responded quickly to any problems.” - Hugh T.

“I felt like Bill had everything under control every step of the way for our remodel. Also he is very knowledgeable and helped us make informed decisions.” - Bernard T.

“They were very professional in everything that they did.” - Steven T.

“They are professional and do good quality work.” - A.J. T.

“They gave us a schedule and performed exactly to that schedule.” - Patricia T.

“Whenever I had problems they would come and check it out right away.” - Hugh T.

“I like Bill, he is very organized. He uses quality material and does good work.” - Myron W.

“They are very organized and straightforward. I felt that I could trust them.” - Wayne W.

“Everything was just like they said it would be. It was handled 100 percent professional, on time and organized.” - Peter Z.

“The whole experience was good. Bill was very easy to work with and the quality of the work is good.” - Terry C.

“They were easy to work with.” - Barbara E.

“Once Bill sets a time line, he sticks to it.” - Dorothy F.

“The work they did was very good. Bill is nice to work with.” - Shirley F.

“They way they schedule their time. If they say a job is going to take a certain amount of time, that's how long it takes. That is very important to us. Also the quality and craftsmanship are good.” - Lidia G.

“Bill is honest and easy to work with.” - Kathy H.

“They got straight to the point and did good work.” - Edward H.

“They were quick and had a good time schedule. They were always on time.” - Timothy K.

“The personality of the guys and the customer service” - Huyen L.

“They were very professional, on time, and the results were exactly what we wanted.” - Lewis L.

“I think the assistance with design work was very important, and I was satisfied.” - Alan L.

“They were well organized and had everything ready in a timely manner.” - Holly M.

“They kept to a very short and tight schedule. The workmen were a pleasure to have around. They finished the job in two weeks that could have taken at least twice as long.” - Tina P.

“Their communication. They were upfront about explaining the estimate and there were no surprises at the end.” - Charles R.

“I liked the workers, they were very friendly.” - Dorothy R.

“They were professional and accommodating.” - Karen W.

“They were able to deliver the entire package.” - Deborah B.

“Marge was amazing. She's a wonderful asset to the company, very professional yet personable. I can't say enough about her.” - Elza D.

“The consultant we worked with was pleasant and very nice.” - Michelle G.

“The work they did was good quality.” - Darlene H.

“They are professional and timely.” - Duncan

“The speed at which they were able to complete the job” - Marcus K.

“The personal touch” - Soojin L.

“They were on top of things and very responsive at the beginning of the project.” - Judy M.

“We've used them twice and they are easy to do business with. I can give them the parameters of the job and they know what to do.” - Betty N.

“I've used them twice and the second time went better. They are fast and do a good job once they get started.” - Wendy R.

“I like the way every thing was coordinated to everyone's schedule.” - Jessica R.

“The quality of the job was good.” - Pauline S.

“They did a good job and they work fast.” - Ruth W.

“They were efficient and clean.” - Henrianne Y.

“They were very accessible. You could talk to them quite easily and they would respond to calls quickly.” - Diane A.

“They are able to take care of everything, they do the entire job.” - Evelyn B.

“The sub-contractors were good. They were always on time and worked very hard.” - Lynda B.

“The quality of their work” - Theresa L.

“They were very thorough and the designer was quite good.” - Erin N.

“The quality of the work and the ease of making choices” - Larry K.

“Bill keeps everything on a timeline and sticks to it.” - Lester S.

“His people do quick work.” - Jim Y.

“It was convenient.” - Bryan E.

“The workers were very friendly.” - Michelle E.

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