Veterinary

Alameda County

Broadway Pet Hospital

(510) 653-0212

4920 Broadway
Oakland, CA 94611

broadway
pethospital.com bvpet@aol.com
Dr. Arnold Gutlaizer, Owner

SERVICES
Dentistry
Dermatology
Endoscopy
Geriatric Exams
Laser Surgery
Radiology
Surgery
Ultrasound
Vaccinations
Wellness Exams

HOURS
Mon – Thu: 7:30am – 8pm
Friday: 7:30am – 6pm
Saturday: 8:30am – 5pm
Sunday: 9:00am – 5pm
Closed New Year's Day, July 4th, Thanksgiving, Christmas

CREDIT CARDS
Discover
MasterCard
Visa

Workers Comp Ins.
Liability Insurance
State Lic. No. HSP-946
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 241 random customer surveys made since Oct. 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Broadway Pet Hospital has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 174.

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Survey Comments

Since 1985, Broadway Pet Hospital has provided high quality veterinary health care in an efficient and friendly manner.

They are a leading provider of veterinary services in Oakland and Antioch and provide complete medical and surgical services. That means they'll do an annual wellness exam, vaccinate, and diagnose and treat your pet—including laser surgery, radiology, dentistry, ultrasound, geriatric care and behavior and nutritional counseling.

If you want to know what breed of dog is best for city life, when to spay your dog, or how to take your pet's temperature, they will tell you.

Doctors Arnold Gutlaizer, Christine Johnson, Michael Miller, Roger Schulze and Joan Wright and Jocelyn Thurm are well-educated in their medical specialty. They chose this field because they love animals, as do all of the staff members.

COMPANY PHILOSOPHY
"We want to care for your pet and will do all we can to exceed your expectations for professional service. Our veterinarians and support staff are thorough, gentle, and genuinely care for pets. They listen, and encourage you to ask questions, so that you understand everything about your pet's care. And just like your pets we are always there when you need us."

EXCERPTED SURVEY RESPONSES
"My dog loves Broadway Pet Hospital. He feels special because the entire staff treats him great." — Merle N.

"I like the doctor. He explains everything and that makes me feel better about the visits."
— Virginia S.

"They treat each pet with special care."
— Linda M.

"Everyone is very patient." — Sarah V.

"I'm in and out of there quickly." — Claire M.

"They're very friendly and carry a good selection of pet foods." — Kay C.

“I was very impressed with everybody; they were very professional and personable.”
— Michael B.

See Survey Comments