Auto Repair - European Specialist

Alameda County

Bacchus Jaguar/Land Rover Service

(925) 829-5930

(925) 829-5916 (Fax)

6310 Houston Place, Unit B
Dublin, CA 94568

bacchusjaguar@yahoo.com
Sheik Bacchus, Owner

SERVICES
Diagnostics
Electrical Systems
Engine Work
European-Make Vehicles
Jaguar and Land Rover Specialist
Oil Changes Repair

HOURS
Mon – Fri: 7:30am – 6pm
Sat: 7:30am – 3pm

CREDIT CARDS
American Express
Visa
MasterCard

EMPLOYEES
3

GUARANTEES
2 years/24K miles


Workers Comp Ins.
Liability Insurance
Current Complaint File
Business Practices
State Lic. No. 247697

CUSTOMER LOYALTY
Based on 100 random customer surveys made since May 2009 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

1 2 3 4 5 6 7 8 9 10

RATING STATUS
We declare that Bacchus Jaguar/Land Rover Service has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1537.


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See Survey Comments

Located in Dublin, Bacchus Jaguar/ Land Rover Service has enjoyed steady expansion and a growing customer base since opening its doors in 2005. Much of its success can be attributed to the experience of owner Sheik Bacchus. He brings to the company ten years experience working with Jaguar/Land Rover dealerships, a service-oriented philosophy and a true passion for his work.

The shop specializes in Jaguar, Land Rover and European-made vehicles. They provide the same services as a dealership in a more personal environment, but without the dealership price tag. On-staff technicians are ASE Certified and factory-trained by Jaguar and Land Rover. They’re qualified and experienced in maintenance and servicing as well as diagnostics and repair work. Mr. Bacchus personally supervises and inspects the work on all vehicles. No vehicle leaves the shop without his express consent. He communicates with the customer throughout the repair or service process, keeping them informed of any problems or delays. The vehicle is returned in immaculate condition.

Bacchus Jaguar/Land Rover backs all of their work with a 2 year/24K guarantee. For your convenience they offer Saturday hours and accept major credit cards. They invite you to come experience automotive service at its finest.

COMPANY PHILOSOPHY
"Taking care of the customer is just as critical as taking care of their vehicle. We give them the same quality work they’d get at a dealership for less money and with more personal attention. The job is done right the first time and to the customer’s complete satisfaction.”

EXCERPTED SURVEY RESPONSES
“Their personal touch and quality”—Cynthia M.

“They were very polite, courteous, and timely getting the car in and out. I was very satisfied with their service.”—David P.

“They are right on it when I have a problem. I am really happy with them.”—Mr. E.

“They did what I wanted at a fair price.”—Mr. S.

See Survey Comments



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