What did you like best about 1-800-GOT-JUNK?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/28/2005 and 4/15/2008. Customer last names have been initialized for privacy. 

"They followed up well, and they did what they said they would do." -B.O.T.

"They stuck to their program. They gave me a quote, and they stuck to it. They were very nice and very respectful." -Candace C.

"I thought they were professional, pleasant, friendly, and flexible." -Carol H.

"They were prompt at getting back to me. The people were experienced and really nice." -Darlene L.

"They were on time and courteous. They did a good job." -Dave J.

"They were friendly. They worked hard and followed my instructions. They were pretty good." -Fran M.

"They swept the premises clean." -Gina A.

"They were very courteous and hardworking. They did the job in a hurry." -Glen H.

"They were quick." -P.W.

"They were courteous, and they did exactly what I said. When I came home, it was done to my satisfaction." -Jim M.

"They were quick, and the guys were nice. The guys spoke English. I liked that." -C.C.

"It was easy. They took everything out for me. They were timely too." -F.K.

"They were personable guys who worked hard." -P.R.

"They got rid of my junk." -Christine M.

"It was easy to schedule an appointment with them." -Emily K.

"They were extremely accommodating." -Ian W.

"They were quick, efficient, and they cleaned up afterwards." -Linda Y.

"Their responsiveness, dependability, professionalism, and quality" -Alsida C.

"They were on time. They got the job done quickly and efficiently. They knew what to do." -Bob K.

"They came on time and swept up afterwards." -Charlotte M.

"They were quick and responsive to my needs." -Ed C.

"Their scheduling was very flexible." -P.C.R.

"They were simply convenient for what I needed." -John D.

"They were really fast." -Deloris N.

"They got the job done nicely." -Rainier A.

"They were very professional and prompt." -Angie R.

"They took my junk when they said they would for the price they said they originally quoted." -Brenda G.

"They were quick and efficient. Also they got the space we needed cleared when we needed it." -Chris B.

"They were punctual, efficient, and easy to work with." -Claudia H.

"They were quick in getting the stuff moved when I needed it done, and there weren't any hassles." -D.J. K.

"They were on time, they cleaned up, and they didn't steal anything." -Diana K.

"I didn't have to do anything." -Dorothy S.

"They were fast." -Erica A.

"They came out, and they got the job done well. Also I didn't have to do anything." -Jackie H.

"They came out on short notice and did an overall good job. They also responded well when I asked for a two-hour period before they got here." -Jane T.

"They are always prompt." -John S.

"They were on time, efficient, and they got the job done exactly like they said they would." -Karen C.

"They came out on time, took everything out very quickly, and they were very efficient." -Maureen C.

"They came out the same day." -Michael K.

"I've never had a customer complain after they clean up. They're also clean and quick." -Michael K.

"They were fast, efficient, and on time." -Dave K.

"They were prompt, and they helped me load everything into the truck." -David B.

"When I call them, they're here within an hour." -Eric A.

"They were quick." -Fernando A.

"They did above and beyond what was necessary. Also they were prompt, quick, and efficient." -Frank L.

"They came out on time, and they did their job." -Gary M.

"I liked that that they could come out quickly, and they took everything and cleaned up when they were done." -Gil G.

"They were prompt, and they charged the price they quoted." -Greg B.

"They did what we asked them to do." -Mr. H.

"They were on time, professional, and upfront about the cost." -Jeff F.

"They did what they said they would do, and they were timely and professional." -Jeff Z.

"They were on time, they did what they were supposed to do, and they even hauled away a couple of extra things." -Jerry J.

"They were very good, professional, and they worked very hard." -Jim D.

"They were on time, professional, and it was a pleasant experience." -Jim K.

"They were timely with the communication, accurate with their estimates, and on time for the appointments. They also told us what they were going to do, and they did it. It was great working with them." -Joe C.

"They worked fast, they did a good job, and they were on time." -John L.

"It was easy and convenient." -Keith G.

"They did what they were supposed to do." -Linda B.

"They were friendly and efficient." -Loretta R.

"They were very easy to do business with." -Melissa H.

"They were on time, clean, and professional. I couldn't have been more pleased." -Nora J.

"They were prompt, they took care of all the junk, and they stuck to the quote." -Rafael T.

"They were prompt, and they did what I asked them to do." -Sylvia R.

"They took a difficult job and made it easy." -Paul A.

"They came out on time, and they were fast." -Penny M.

"I like the way you're able to go on the internet and type in everything you need. Also they send an e-mail confirmation to you and show up. So the ease of being able to schedule everything is nice." -Rhonda C.

"It was fairly easy, and they came out on time. They picked up the junk and left everything clean when they were done." -Debbie T.

"It was very simple, and they did everything for me." -Michael B.

"They came out and removed a bunch of junk quickly. They also came out the next day, it was a life saver." -Nathan V.

"They were pleasant and easy to do business with." -Noel B.

"They did what I wanted without any arguments or problems. I was very pleased." -Patrick C.

"It is a simple concept. You call them, and they pick up your stuff. The nice thing is that they manage to keep it simple." -Ron D.

"They got rid of the junk fast." -Ronald R.

"They showed up on time and hauled everything that I asked them to." -Andrea H.

"They were easy to work with, friendly, and on time." -David P.

"They came out in a timely manner, and did what they said they were going to do." -Garnet Z.

"They were on time, easy to work with, and they did a good job." -Jay F.

"They were on time, friendly, and they got done fast." -Karen M.

"They came out right away, and they were fast and professional." -Dave S.

"They were efficient, friendly, and they didn't refuse anything." -Don D.

"They got rid of the junk, and they were personable." -Drake O.

"They were professional, efficient, and I was satisfied." -Eric M.

"They were on time, and they did what they were paid to do." -Jerry L.

"They were very organized, business-like, and easy to work with." -Laureen O.

"They were efficient, knowledgeable, and they knew what they were doing. Also we got an appointment quickly, and they were friendly and on time." -Martha S.

"They were able to haul some heavy stuff that I couldn't have handled myself." -Michelle F.

"They came out when we asked and moved everything we needed moved." -Thelma E.

"They got here on time, and the crew was very helpful and professional.” -Vivian R.

"They are easy to do business with." -Larry D.

"They got rid of the junk, and I didn't have to lift a finger." -Norman H.

"It was simple, and they were efficient." -Oliver S.

"They came out quickly, worked fast, and didn't leave a mess." -Pete R.

"They did what they said they would do, and they were easy to work with." -Richard S.

"We called, and they came out and took the junk." -Rick R.

"They were cooperative, and they got the work done." -Rick R.

"They did a good job, and they very professional." -Stan W.

"They are responsive and thorough." -David O.

"They were on time and efficient." -Dean L.

"They were on time, and they got everything done. It was very easy." -Eileen H.

"They came out and got it all done without any problems." -Emma Q.

"They were courteous, and they left everything clean. They6 also got the job done." -Gretchen D.

"They are a little above average for what they do. I use quite a few hauling companies in my business." -Joseph A.

"They were prompt and efficient with the service." -Dave H.

"It's been a while since I've used them, but when I did they were friendly and prompt." -Deimitry R.

"They were on time, and they did everything they were supposed to." -Don R.

"They were responsive and professional." -George H.

"They did a good job, and they were courteous and professional." -Jeff M.

"They were easy to do business with, prompt, and they got rid of everything we asked them to. They also cleaned up afterwards." -Jim B.

"They were timely, quick, and efficient." -John J.

"The overall experience was good. Also they were punctual, and they got everything done." -Sue R.

"They came out right away and worked fast." -Mark F.

"The good price and the service" -Mark H.

"They were prompt, and they worked quickly." -Michael M.

"They did what they said they would do without problems. It was very simple." -Mike A.

"There were no hassles or problems." -Noel O.

"They were convenient." -Ray B.

"They were on time, and they finished quickly." -Richard W.

"It was quick." -Scott J.

"They were on time, and they got everything they were supposed to." -Shane H.

"The guys were hard-working entrepreneurs." -David F.

"They were quick, available on short notice, and the crew was very professional." -Gabe F.

"They were convenient." -James T.

"The overall premise of what they do is great. They're also efficient, prompt, and it gets done." -Deanna H.

"They showed up when scheduled." -Gary W.

"It is a good system to get stuff moved. Also they were easy to schedule and work with." -Dan R.

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