Alameda – Security Video Surveillance System

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44368 S. Grimmer Blvd.
Fremont, CA 94538
(510) 668-1330

Serving all of Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Sonoma counties.

Services include video security systems, hidden cameras, home & business surveillance systems, video security system repair. Brands include GE, Honeywell, Canon and Sony...
License 965101 |
Map of these Diamond Certified companies
Cities: Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Union City
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Researched Articles
Why Trust Diamond Certified Security Video Surveillance System Companies Rated Highest in Quality?

You are the customer. If your goal is to choose a security video surveillance company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified video surveillance and security company. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated security video surveillance company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
Find the Best Video Surveillance System To Protect Your Family and Home

Three out of four families in the United States will experience a home burglary, including those in Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin Not only do  robberies and break-ins threaten your property, they can also make your family feel unsafe in your own home.
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Three out of four families in the United States will experience a home burglary, including those in Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin Not only do  robberies and break-ins threaten your property, they can also make your family feel unsafe in your own home.

Likewise, commercial buildings and businesses in Alameda County and the Bay Area are frequently targets of burglars and vandals. Break-ins, property damage and loss of business cost small businesses money and can even jeopardize client privacy if credit card numbers or personal information are stolen.

While you can't always prevent break ins, burglaries, property damage or theft, there are ways to make your home and business less attractive to thieves and vandals. One of the most cost effective and popular ways to deter crime is by hiring a local video security system contractor in Alameda County to install a video surveillance system that will make perpetrators think twice and capture evidence of crime, making it easier to prosecute those responsible.


Banks and casinos were among the first businesses to use closed circuit television (CCTV) systems to protect their income. These video security systems have now become popular choices for small businesses and homes throughout the country. CCTV systems are affordable, easy to install, simple to use, and suited to indoor and outdoor use. There are also infrared cameras, nighttime cameras, and many other types of video surveillance cameras and equipment from which you can choose.

How do you decide which type of video surveillance system is best for your home or business? And who can you trust to install such equipment? Read on—the articles below include vital information you need in order to make the best decision for your family and your business when choosing a video surveillance system installation service in Alameda County, whether you're located in San Leandro, Berkeley, Hayward, Fremont and Oakland or beyond.

Look for Licensed, Professional Security Surveillance Companies in Alameda County
Not every video surveillance system or provider is the same. Each home video surveillance company in Dublin, Newark, Pleasanton, Union City and Alameda will provide different features, price points, and scopes of security. You are ultimately responsible for researching your options and choosing the best, most reliable video surveillance system and security video installer in Alameda County to meet all of your requirements for protecting your home or business.

Although there is no formal regulation of video surveillance system professionals, there are certain traits shared by the best providers of CCTV systems or video surveillance. One such trait is the depth of knowledge video surveillance system providers should have. In fact, the best Alameda County video surveillance system contractors should be able to answer all of your questions regarding home surveillance or business video surveillance, including the number of cameras needed, the choice between bullet cameras and PTZ cameras, and tips for the best installation practices.

Surveillance companies in Alameda County, including those in Pleasanton, Berkeley, Union City, San Leandro and Alameda that offer CCTV system installation or video protection services should always make you feel at ease before you sign a contract for service. Avoid working with video surveillance contractors that pressure you to make a fast decision or who cannot answer your questions or fulfill all of  your needs.

Choose Alameda County Video Security System Services that Are Dedicated to Best Customer Satisfaction
Some security video surveillance system companies in Alameda County offer limited products or services. Others offer a full range of video surveillance systems, features and support that they can tailor to your specific needs.

In order to choose the best local CCTV or video security system provider, you'll first need to decide what is most important to you and what you'd like to see in your ideal home or business security video surveillance system.

If you have specific requirements for your new home security or business video surveillance system, make sure you give that information to the CCTV installation services early in your interview process. That way, you won't waste a lot of time talking with Alameda County video surveillance system installers who can't meet your needs.

The video surveillance system equipment you choose is important, but it's equally important to find a home security camera installer who is dedicated to customer service. The best CCTV systems or highest-end home surveillance systems are useless if they can't be easily and safely installed in your home or business, or if you can't retrieve the information they record.

Learning about a home surveillance company's commitment to customer service is easier than you might think. First, notice how you're treated during the initial interview phase. Does the video surveillance company representative return your calls promptly, communicate well with you, answer all of your questions and work to ensure you're pleased with the system he or she is helping you research?

This should go beyond the sales person's interest in selling you a new home security system, and it should be obvious that the Alameda County video surveillance company you're working with cares about your needs and happiness.

It's smart to arrange an in-person meeting with the security video installation providers that you're choosing among. Your first impression of their offices, location, work vehicles and staff can provide a great deal of information on the companies' commitment to excellence that will shape your interactions with them.

If you live in Castro Valley, San Lorenzo, Livermore and Emeryville, a smaller town or rural area, you can still find Alameda County security surveillance system installation services that meet your needs. Take a look at the list of Diamond Certified security surveillance system providers above, or call local companies in Oakland, Dublin, Fremont, Newark and Hayward or a larger city near you. Some may charge a nominal fee to come to your location, so be sure to let them know upfront if you live outside of their local area.

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Know What You Want
What to Think About Before Hiring Alameda County Video Surveillance System Installers

Get ready to find the best Alameda County video surveillance system installation service by thinking in advance about what you want and need from a new video surveillance system and from the contractor who installs it.

The following questions are some you should ask yourself before interviewing local security video surveillance installation companies....

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Get ready to find the best Alameda County video surveillance system installation service by thinking in advance about what you want and need from a new video surveillance system and from the contractor who installs it.

The following questions are some you should ask yourself before interviewing local security video surveillance installation companies.

  • Do I want a Diamond Certified home security video surveillance company that is rated best in quality and backed by the Diamond Certified Performance Guarantee?
  • Do I need a security camera for my home or business?
  • What specific security concerns do I have regarding my home or business? (These may include break-ins, robbery, vandalism, shoplifting, customer safety and/or family safety.)
  • What are my reasons for installing a new video surveillance system in my office or home? (Examples may include capturing footage of criminal activity, monitoring employees or residents, public liability, preventing theft or shoplifting, etc.)
  • What type of video surveillance equipment are you most in purchasing and installing? (Popular security surveillance systems in Alameda County include CCTV systems, small business video surveillance systems, home surveillance cameras, infrared cameras, night vision home surveillance systems, dome security cameras, PTZ cameras, etc.)
  • Do you want your security surveillance system to be installed inside or outside?
  • Do you want to be able to hear as well as see what the home security camera records?
  • Do you want to store the images and sounds captured on camera?
  • Would you prefer a wired or wireless camera?
  • What is your budget for a new security video surveillance system, home monitoring services and additional expenses related to home video camera installation?
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What to Ask on the Phone
Questions to Ask Home Security Video Installers On the Phone

Before you decide to purchase and install a security video surveillance system in Alameda County, it is essential that you conduct over-the-phone interviews with several good business and home security providers.

This will give you a chance to compare the equipment, service packages and customer service offered by each company you are considering. You will also be more likely to receive fair estimates if you can compare the bids of two or more companies who are offering similar video surveillance systems and services.
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Before you decide to purchase and install a security video surveillance system in Alameda County, it is essential that you conduct over-the-phone interviews with several good business and home security providers.

This will give you a chance to compare the equipment, service packages and customer service offered by each company you are considering. You will also be more likely to receive fair estimates if you can compare the bids of two or more companies who are offering similar video surveillance systems and services.

First, check out some of the best home video surveillance providers in Alameda County in Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin or an area near you. Diamond Certified companies have already been thoroughly vetted, including verification of licenses and insurance.


Once you have a few companies in mind, prepare several questions to ask before you dial. You'll want to give each security surveillance company a chance to answer the same questions. Take note of the answers you receive so that you can remember what each security video equipment provider told you and fairly compare them after your interviews are complete.

Below are a few sample questions to get you started. Add to them any specific questions you'd like to ask about your home or business video surveillance needs.

  • Has your Alameda County home surveillance system company earned and maintained a Diamond Certified rating?
  • Is your company a current member of any national, state or local security associations?(See the conclusion of this article for info on the best reputed associations.)
  • Do you maintain a currently valid license from the Bureau of Security and Investigative Services?
  • Who installs your security video systems? Are these your company employees or subcontractors?
  • Do you carry a currently valid contractor's license from the Contractor's State License Board for installing camera surveillance equipment if your company will be providing installation services?
  • What types of insurance coverage does your company have in place? (The ideal answer is general liability, errors and omissions, worker's compensation, and / or vehicle insurance.)
  • Will you provide me with a list of referrals for your company?
  • Do you provide written security recommendations for the properties on which you work?
  • Can you provide me with an in-person estimate and written quote for your security installation services?
  • What types of video surveillance systems and services do you recommend for local homes and businesses?
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What to Ask in Person
What Should You Ask Home Video Surveillance System Companies in Person?

Every security company provider you interview in San Leandro, Berkeley, Hayward, Fremont and Oakland or elsewhere in Alameda County should be able to give satisfactory answers to your phone interview questions. Cross off of your list those that can't, or those that do not leave you confident of their professional capabilities.
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Every security company provider you interview in San Leandro, Berkeley, Hayward, Fremont and Oakland or elsewhere in Alameda County should be able to give satisfactory answers to your phone interview questions. Cross off of your list those that can't, or those that do not leave you confident of their professional capabilities.

Next, you'll want to interview in person some of the stand-out Alameda County home security camera contractors. Most will want to come to your home or business to look at the premises so they can give you an accurate estimate for equipment and services.

Have another list of questions handy to ask each security camera contractor who comes to bid for your job. These should be more specific questions about your needs and what the company can offer you.


Sample questions you can use include the following:

  • Does your home/office security camera service demand a contract for installation and monitoring?
  • Do you provide a monthly service fee for adding or removing additional security features?
  • Is video surveillance system installation provided at a flat fee to me? Will that installation be under warranty?
  • Am I allowed to select the components I’d like to be implemented into my security video surveillance system package?
  • How long does the surveillance system warranty last? What are the full terms of its coverage?
  • Will buying a surveillance system from you enable me to receive a discount on homeowner’s insurance?
  • Is the surveillance system equipment and monitoring contract transferable for me in case I move or relocate?
  • Is there a cancellation fee or any other fees I will have to pay if I am unsatisfied with the home video monitoring system?
  • What are your contracts’ typical terms for surveillance system monitoring? One year or more?
  • What is the price of monitoring? How frequently can I expect to be billed?
  • How quick is the response after I report a break-in?
  • How long after a robbery, break-in or property destruction do I have to obtain the evidence recorded on the surveillance system? Does the system automatically record over old video, or is the recording saved for a certain length of time?
  • What happens in the event of a power outage?
  • Who do I contact in terms of repairs or upgrades to the surveillance video system once it is in place?
  • Do you monitor the alarm systems?
  • How do you handle false alarms? Is there a charge for false alarms?
  • Do you repair alarm systems?
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What to Ask References
Questions for References of Alameda County Home Surveillance System Contractors

It’s always best to choose a Diamond Certified security video surveillance system installer in Alameda County or your area, because all certified companies have passed an in-depth ratings process that most other companies can’t pass.

If you want a quality home surveillance camera system in Alameda County, you can have confidence choosing a Diamond Certified home surveillance system installation company.
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It’s always best to choose a Diamond Certified security video surveillance system installer in Alameda County or your area, because all certified companies have passed an in-depth ratings process that most other companies can’t pass.

If you want a quality home surveillance camera system in Alameda County, you can have confidence choosing a Diamond Certified home surveillance system installation company.

Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.


If you can’t find a Diamond Certified security video surveillance system for you in Pleasanton, Berkeley, Union City, San Leandro and Alameda or your area, you’ll have to do some research on your own. If you do, it’s wise to start by calling some references provided by video surveillance system contractors near you.

Keep in mind, though, that references provided to you by the security provider are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That’s because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

The following questions are those you may wish to ask references of Alameda County home security video system installers:

  • What type of security video surveillance system did you have installed in your home or business?
  • Was the installation job completed to your satisfaction?
  • Was it a difficulty for the company representative to come out to meet you or meet your continuing needs if you live in a smaller town, rural area or Cherryland, Komandorski Village, Mount Eden and Albany?
  • How would you rate the time and experience required to install the surveillance system?
  • Did the Alameda County security surveillance installation staff communicate well with you? Did you feel that they listened to you and were able to answer all of your questions and concerns?
  • Was the price fair for the business or home surveillance camera installation job you received?
  • If this company provides home video monitoring services for you, are you satisfied with their ongoing services?
  • What were you most pleased with in terms of your experience with this particular Alameda County security provider?
  • Would you choose to hire this business security video company or home security camera provider again?
  • Would you recommend this security surveillance service to other families or business owners?
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Review Your Options
Hire Good Security Video Surveillance System Contractors in Alameda County

After a serious threat to your security or that of your home or business, you may be in a rush to hire the closest security video surveillance company in Alameda County to quickly install a security camera system.
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After a serious threat to your security or that of your home or business, you may be in a rush to hire the closest security video surveillance company in Alameda County to quickly install a security camera system.

But selecting a security provider at random could leave you dissatisfied and your home or business with less protection than you'd expected. Spend the time now to find the best security video surveillance provider in Alameda County for you before you experience a burglary, theft or vandalism. Fostering a strong relationship with such a provider now, while you're able to take your time in making a smart decision, will ease the hiring and installation process.

By now you should have a good idea about which local security video surveillance equipment and contractor is best for you. Use the notes from the interviews you've conducted to be sure you give each company a fair evaluation. Don't overlook the power of your observations and personal feelings about each company you've interviewed. If one stands out above the rest in terms of quality equipment, knowledgeable staff, professional installation and the exact hardware and services you need, there is a good chance that's the best company for you.


Ask yourself the following questions as you make your final decision in a security video system contractor:

  • Can this Alameda County security video surveillance system company or provider meet all of your unique and specific needs? Do they provide a range of video cameras, including digital recording systems, which make it much easier to record incidents and directly zoom to the footage containing evidence of the incident?
  • How well does this Alameda County security company or provider communicate with you?
  • Is this video surveillance company focused on installing your security video surveillance system as quickly as possible?
  • Are there penalties associated with early termination of monitoring? What stipulations apply to customers who move or relocate before the end of the contract’s terms?
  • Does the price of the system and price of monitoring meet my budget requirements?
  • Does this home security system/contractor offer a back-up power source in case the power goes out?
  • Does this Alameda County home video surveillance company offer additional amenities I want, along with the security video surveillance system installation? (This may include smoke and fire detection, email notifications, smart phone apps, or remote control access.)
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How to Work With
How to Find the Best Deals on Home Video Surveillance Systems

The process of locating the ideal security video surveillance system provider for you doesn't have to be time-intensive or too expensive. Instead, the steps you take in finding the best Alameda County security camera system provider will give you knowledge and assurance that you'll find the best home video security system available for a fair price.
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The process of locating the ideal security video surveillance system provider for you doesn't have to be time-intensive or too expensive. Instead, the steps you take in finding the best Alameda County security camera system provider will give you knowledge and assurance that you'll find the best home video security system available for a fair price.

What's the best way to get the best possible price on a video or CCTV security system? First, be sure that you are dealing with a reputable and trustworthy security surveillance company. Shady security providers may try to entice you with low prices or promises that seem to good to be true; sadly, these companies often provide little more than promises, putting your family and business at risk.

Always get an estimate that details the full cost of all parts, equipment, installation and required monitoring services from local video security system providers. It's a good idea to have a company representative come to your home or business to see the location before providing a bid so that you can be sure the estimate is as accurate as possible.


It's also wise to remember that the conversation isn't over once you've accepted a bid for work. You'll want to continually communicate with your chosen home security system salesperson as you work out the details for your new video surveillance system, including questions about installation and monitoring.

Now That You Have Found Your Video Surveillance System Provider: Handling the Contract
Once you've received contracts from one or two companies who seem to best meet your needs for a new security surveillance system, don't make your choice based on cost alone. Carefully review all bids and estimates, and ensure that all of them include the same base items (those you require) and all equipment and services you'll need in order to have a complete and functioning home security system or commercial video surveillance system.

If a bid or estimate is not complete, talk with the video security and surveillance company representative. Never sign a blank or incomplete estimate.

According to the Federal Trade Commission, all contracts for security video systems should contain the complete price of installation of the video surveillance security system; the price of monitoring the system (either by the month or quarter), the period of the contract and its coverage, any discounts that may apply to the contract a written warranty (see the section below for more details), an owner's manual for the surveillance system, detailed procedures for canceling the contract, and any requirements associated with cancellation.

Any contract you sign should also be properly dated, show the full name and address of the seller, and any oral agreements or terms to which you both agreed upon before the contract was presented.

Ways to Make the Security Camera Installation Process Easier and Faster
When it comes to installing a new security video surveillance system, open communication and a willingness to partner with your security camera company are the best means to helping the process take place with as much ease and speed as possible.

Ensure that your security company or provider has your current contact information so that a representative can get in touch with you as soon as possible in the event of a problem or snag in the installation process.

Another surprising recommendation is to contact your local police and fire departments. In Alameda County, as well as in other areas, you may need to register your security system with these authorities. When contacting them, be sure to inquire into any fees associated with false alarms.

Understand your means of cancellation, too, as a way to keep things moving—or end them in a timely manner, if need be. According to the Federal Trade Commission, who imposes the Cooling-Off Rule, customers may have three business days to annul the contract, given that you sign the contract in your home or another location that is not the seller's place of business. No reason needs to be given to invoke this rule. Even if the equipment has already been installed, your authority to change your mind still holds true.

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Be a Good Customer
How Can You Be a Good Home Security Surveillance System Installation Customer?

It's the Alameda County security video surveillance installation company’s responsibility put in quality video surveillance systems using the best possible installation techniques. But you play a big part in the success of your installation process, too.

Here are a few simple steps you can take to be a good customer when hiring Alameda County security video surveillance installation providers in Dublin, Newark, Pleasanton, Union City and Alameda or your area....

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It's the Alameda County security video surveillance installation company’s responsibility put in quality video surveillance systems using the best possible installation techniques. But you play a big part in the success of your installation process, too.

Here are a few simple steps you can take to be a good customer when hiring Alameda County security video surveillance installation providers in Dublin, Newark, Pleasanton, Union City and Alameda or your area.

  • Be clear and upfront with the security camera center staff. Let them know what you want from your security video surveillance system, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way in gaining trust and maintaining a solid working relationship.
  • Before you hire a home surveillance system installation company in Alameda County, restate your expectations and goals, and reiterate to the security company representative your understanding of the agreement. Most problems with local security installation occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your sales representative if you should call to check on the security video system installation progress or if he/she will call you with updates.
  • Be sure your service representative has a phone number where they can reach you at all times while they’re working on the installation. The work will move along more smoothly if your chosen company can reach you for any necessary updates, questions or work authorizations.
  • When your home security surveillance system contractor contacts you, return calls promptly to keep the professionals on schedule.
  • Pay for the installation work promptly.

Why would you want to be a good customer? Security video surveillance installation companies in Oakland, Dublin, Fremont, Newark and Hayward and beyond appreciate customers who are straightforward, honest and easy to work with.

Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check the Work
Review Your New Home Surveillance System and Security Video System Setup

Once the security camera installation work is completed, walk though your home or business with your installation service representative. Check the work against your invoice and make sure that the system and installation stands up to your expectations and is exactly what was promised in your contract.

The invoice from your Alameda County security system installation service should include the following:...

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Once the security camera installation work is completed, walk though your home or business with your installation service representative. Check the work against your invoice and make sure that the system and installation stands up to your expectations and is exactly what was promised in your contract.

The invoice from your Alameda County security system installation service should include the following:

  • The name, physical address and state license number of the home security camera  contractor.
  • A complete list of all work performed.
  • An itemized list of all equipment and materials.
  • The total cost for your  security surveillance / CCTV system, including an itemized amount due for labor and parts. This may also include the monthly or annual charge for monitoring services.
  • A written explanation of any warranties or guarantees provided by the product manufacturers and video surveillance system installation contractors.
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Written Warranties
Ask for Written Guarantees for Your New Home Security Video System

Before your security camera installation service contractor leaves the job, confirm with them any warranties and/or guarantees you've agreed upon.

Not all security video companies in Alameda County offer warranties on their work and equipment, but if the company you've chosen does, they should give you a written warranty that includes the following:...

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Before your security camera installation service contractor leaves the job, confirm with them any warranties and/or guarantees you've agreed upon.

Not all security video companies in Alameda County offer warranties on their work and equipment, but if the company you've chosen does, they should give you a written warranty that includes the following:

  • The home and business security camera company's name and physical business address.
  • The company's state license number.
  • What security system equipment, materials and workmanship are covered, including whether the video surveillance contractor will replace or repair defective items or give you a refund if you place a warranty claim.
  • Your responsibility if you need warranty work (i.e., if you have to pay for parts, repair costs or labor when filing a claim for warranty work or pay a prorated amount).
  • Terms of and limitations of the warranties you're given.
  • If the security video system warranty coverage is transferable to the new owner if you sell your house.
  • Any exclusions to the warranty must be in writing.
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Top 10 Requests
Popular Home Surveillance & Security System Features in Alameda County and Beyond

Although every home or business owner will need a security video surveillance system that is tailored specifically to her own property, there are many home security video systems and additions that are more popular than others. Those listed below are some of the most common requests made of security video system installers in Alameda County, including Pleasanton, Berkeley, Union City, San Leandro and Alameda and the rest of the Bay Area.

E-Mail Alerts for Video Surveillance Systems...

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Although every home or business owner will need a security video surveillance system that is tailored specifically to her own property, there are many home security video systems and additions that are more popular than others. Those listed below are some of the most common requests made of security video system installers in Alameda County, including Pleasanton, Berkeley, Union City, San Leandro and Alameda and the rest of the Bay Area.

E-Mail Alerts for Video Surveillance Systems
Property owners appreciate this modern mode of receiving instant notification from their security video surveillance company. No matter where you are, e-mail allows you to receive an alert regarding a break-in or false report as soon as possible.


Security Video Remote Servers
Via an Open Virtual Network or the Internet, footage captured by a surveillance system's cameras can be seen from an unspecified and protected location with this feature.

Digital Video Recorders
This style of recording footage from security cameras promises crisper video quality that doesn't fade over time. Most DVR systems are also designed to capture and retain up to 30 days of footage at a time.

Talking Control Panels for Security Camera Systems
Button-press-only surveillance system management can be troublesome to households or businesses with more than one person responsible. A talking panel ensures that everyone authorized to interact with the system can handle it with ease.

Color Cameras for Security Surveillance Systems
Most security cameras record video in black and white. Color footage can help authorities use the cameras to identify and apprehend suspects, especially by recording the color of clothing or vehicles.

Wireless Security Video Systems in Alameda County
Wireless security video surveillance systems have cameras that are powered with batteries and uses wireless signals to record and capture video footage. The lack of wires can make the system less conspicuous, which has advantages (concealed or hidden cameras can catch criminals off guard) and and potential drawbacks (visible video surveillance systems may be better at deterring crime).

Reduced Cost of Home or Business Insurance
Many insurance providers give homeowners or businessowners a discount on their insurance premiums if they have video surveillance security systems. Keep in mind, this benefit may require a certificate of installation, which you must request from your security camera company.

Smart Phone Access to Security Cameras and Video Surveillance Systems
This feature often coincides with two other common requests: a remote server to capture footage, as well as e-mail notification. Many good security camera systems will work in tandem with your smartphone, allowing you to download information, receive updates and even watch real-time happenings at your home or business.

Customizable Security Camera and Home Video Surveillance System Packages
Some security video surveillance installation companies in Alameda County offer just one or two packages for their customers. Seeking out a more flexible company can help you specify the exact type of security camera type and coverage, as well as equipment that are best for your security needs.

Flexible Contract Length for Video Surveillance System Monitoring Services
A select number of security camera system companies in Alameda County in the larger cities of Oakland, Fremont, Hayward, Berkeley, San Leandro, Alameda, Union City, Pleasanton, Newark and Dublin and even areas such as Livermore, Piedmont, Russell City, Emeryville, Sunol and the Tri-Valley offer customers the advantage of a contract period  for video surveillance monitoring. It is important to understand all contract terms if you choose a security video surveillance company that offers monitoring services.

Popular Home Security Camera Brands in Alameda County

  • Swann
  • Lorex
  • URMET
  • KGuard
  • Defender
  • DSP Cop
  • SVAT
  • Zmodo
  • BCS
  • Bolide
  • EyeForce
  • Atlantis
  • Protectron
  • Greatek
  • Soyo
  • Hi-View
  • Cosmos
  • J2000
  • Sharx
  • Night Owl
  • Uniden
  • Foscam
  • Q-See
  • Samsung
  • Logitech
  • Evertech
  • D-Link
  • Sony
  • EverFocus
  • Axis
  • Vonnic
  • VideoSecu
     
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If Things Go Wrong
The Diamond Certified Performance Guarantee for Home Video Surveillance Systems

All Diamond Certified companies are backed by the Diamond Certified Performance Guarantee. If the home surveillance video camera provider or business security surveillance company you’ve hired is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.
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All Diamond Certified companies are backed by the Diamond Certified Performance Guarantee. If the home surveillance video camera provider or business security surveillance company you’ve hired is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways to End Conflict with Alameda County Video Surveillance System Companies
The best way to avoid misunderstandings and disagreements with your security video surveillance provider is to choose among the trustworthy, good surveillance video companies in Alameda County.

But if a disagreement does occur between you and your home or business surveillance camera providers, the most direct route to solving the problem is talking directly with the company representative or owner. Most local security companies are proud of their reputations and are invested in keeping their customers happy.

Remember these tips to increase your chances of getting a good result when discussing a disagreement or misunderstanding with your Alameda County security video camera installers:

  • Meet in person with your contractor immediately when you have a complaint or a concern with your new security video system, the equipment materials, workmanship or security video monitoring services. Don’t wait until the job is done to bring up your concerns.
  • Review your contract and try to verbally resolve the problem with your security camera provider.
  • Write down your complaint and, if possible, photograph the workmanship or security surveillance equipment you’re concerned about. Also document the times you contacted your Alameda County video surveillance company and their responses to your concerns.
  • Set a deadline with your contractor for resolution of your complaints.
  • You may legally withhold payment until the dispute is resolved.
  • File serious grievances with the Contractors State License Board.
  • Contact your state attorney general if you are considering pressing charges.
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Glossary of Terms
Glossary of Terms Pertaining to Home Security Video Surveillance Systems

The following terms and definitions will help demystify the process of choosing a home surveillance video system and hiring a video surveillance system installer.

You can give yourself an advantage in the marketplace by becoming familiar with the terms often used in the industry. The terms below will help you get started, but be sure you ask your home video surveillance system contractor for clarification if there are still terms or products you don't understand.

bullet camera...

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The following terms and definitions will help demystify the process of choosing a home surveillance video system and hiring a video surveillance system installer.

You can give yourself an advantage in the marketplace by becoming familiar with the terms often used in the industry. The terms below will help you get started, but be sure you ask your home video surveillance system contractor for clarification if there are still terms or products you don't understand.

bullet camera
This type of surveillance camera uses a large range of infrared illumination to capture activity in the dark, best mounted on a wall or pole.

Also known as: lipstick camera


CCTV
CCTV stands for Closed Circuit Television, which is a TV system that doesn't broadcast signals to public viewers but instead sends them to a set of limited cameras and monitors. CCTV units are frequently used in stores and private homes as part of surveillance camera systems.

Also known as: cameras with video, surveillance cameras

covert camera
Covert cameras are hidden or disguised cameras designed to evade criminals who are experienced at spotting surveillance cameras and CCTV systems. Covert cameras are best placed at eye level, at a door, or along a clear path so they can capture the clearest possible images.

Also known as: covert IP camera, spy camera, nanny camera, scouting camera

day/night camera
Security cameras reputed to provide higher quality pictures than other cameras, and those optimized to capture both day and nighttime activities are called day/night cameras.

also known as: low light security camera

digital video recorder
The standard form of footage recording in modern surveillance installation. It automatically watermarks footage with the time and date of recording.

also known as: online video surveillance system, video capture, HD PVR

future proofing
The concept of installing a digital video recording system that can accommodate more cameras and outputs than what are currently being installed, allowing for the possibility and ease of additional video coverage in the future.

frame rate
The speed and power that determine how quickly a surveillance camera can take and record footage. Real-time video recording frame rates are preferable.

Also known as: fps, frame per second

infrared lighting (IR)
Infrared lighting is a type of lighting that the human eye cannot see, but yet remains highly tractable and visible by most surveillance cameras. Best used in combination with visible flood lighting rigged for motion protection in order to deter criminals.

Also known as: LED lights, night vision, lantern lighting

dome security camera
A surveillance camera that includes a 3-axis internal camera adjustment feature and that can be mounted in a extremely high variety of locations. also known as a dome camera.

Also known as: cameras with video, in home security

LAN connection
A form of remote access to a CCTV or video surveillance system, "LAN" standing for "Local Area Network." this connection works through the owner's computer and arrives via its IP address.

Also known as: WLAN, Ethernet

lux rating
A measurement of a security camera's ability to record clearly after nightfall. Lower numbers correspond to better nighttime vision. A camera with a 0 lux rating can track activity in complete darkness.

Also known as: camcorder, video camera

offload
The ability of a camera to have its footage downloaded away from the unit, frequently to a USB port or a CD-ROM. Most law enforcement requires that security cameras offload to ".avi" format.

off site connection
A form of remote access to a surveillance system, encompassing Open Virtual Networks, telephone lines, and broadband internet connections.

Also known as: internet services network

Open Virtual Network
A complex computerized mode of tracking a surveillance system, frequently used by businesses, which rigs an off-site computer to function as if it were in the same location as the surveillance-covered property.

Also known as: networking IT

playback
The capacity of a surveillance camera to reveal the contents of its footage after having recorded it. Most cameras handle playback matters with a Jog and Shuttle, or frame-by-frame, mode.

Also known as: DVD playback, midi file

PSTN / telephone line
A method of monitoring a surveillance system by connecting a camera to a phone line, and connecting that phone line to a computer. This method allows for only one security camera to be monitored at a time.

Also known as: VOIP, SIP, PBX

PTZ camera
A type of security camera that allows for control remotely, including such features as panning, tilting, and zooming.

Also known as: cameras de video, cctv, security camera

recording location
The area designated to be installed with security cameras and surveillance monitoring equipment.

remote monitoring
The capacity of a surveillance system and its requisite cameras to be monitored away from the area, via a computer or other type of interactive device. It encompasses real-time, live monitoring, watching previously recorded content, downloading filmed evidence, or being alerted via e-mail of activity.

Also known as: monitor IT

resolution
The maximum number of pixels that a monitor can display. Higher resolution corresponds to greater quality of recorded video and pictures in security cameras. A minimum of 480 lines of resolution is considered mandatory by most legal jurisdictions.

Also known as: high resolution, hi resolution, display resolution

traditional security cameras
Traditional security cameras are fixed-position, visually prominent cameras, including box cameras, whose visibility and obviousness is used as a deterrent to criminal activity.

Also known as: video camera, IT security system, security in system

varifocal lens
Lenses that sport a range of focuses possible, allowing for close-ups and wide angled views for security cameras and surveillance recorders.

Also known as zoom lenses.

wired installation
Physically and permanently wiring cameras, their power systems and signal detectors onto a property is known as a wired installation. This is the method the majority of security video surveillance installation professionals recommend.

Also known as: install wire, wire installation

wireless installation
Wireless surveillance camera installation allows you to mount an secure your surveillance camera system without the need for wires or plug-ins. This enables CCTV and security cameras to be less visible and more self-contained.

Also known as: wireless CCTV, wireless security cameras, wifi security cameras, WLAN surveillance cameras, WI

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Frequently Asked Questions
Frequently Asked Questions About Home Surveillance Security Camera Systems

Q: Why choose a Diamond Certified video surveillance system company?...

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Q: Why choose a Diamond Certified video surveillance system company?
A: Diamond Certified helps you choose a security video surveillance system with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only surveillance installation companies rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified security video surveillance system.

Q: How can I make sure my security video surveillance system is as helpful as possible to authorities?
A: A surveillance system enables police and legal professionals to pinpoint the identity of the suspect caught on film. Ensure that the cameras in your surveillance system are capturing footage from the most sensitive areas of your property: a parking lot entrance, the main door, large windows, an entry gate, and so on. Consider for yourself how a criminal would enter your property, and place cameras appropriately. Also ensure you have cameras that take in a wide view of the establishment; these can help authorities track a suspect’s travel, detect their mode of transportation, or see if any additional witnesses or accomplices were around.


Q. What are the signs of a disreputable security video surveillance installation company or provider?
A. Many of such unscrupulous providers will come to you, door-to-door, instead of you locating and approaching them. They will sometimes present their installation services as a limited time offer, urging you to act immediately or on the spot. Their offers oftentimes sound too good to be true, claiming that their equipment or labor is provided free of charge. Signing such an ostensibly attractive contract will unfortunately subject you to their shady maneuvers, such as getting you to agree to an exorbitantly priced monitoring contract. Always be sure to obtain the following information from a company before signing anything: their name and address -- and P.O. Box addresses are a major red flag; telephone number; contractor's license number; the state from which they obtained that license; and the name under which they have filed the license.

Q: When I finally settle upon a security video surveillance installation provider, what are additional questions and concerns that I should consider during the process?
A: One consideration is how you would like to store recorded video content from the cameras. Physical tape recording is cheap, but can take up a lot of space very quickly, whereas digital video is equally inexpensive and much less consuming of space. Make sure that the cameras are positioned in areas with good lighting; those placed in badly lit areas should have as low a Lux rating as possible, indicative of quality functioning in darkness. And always leave room in your installation plan for the addition of more cameras over time, as you see fit. You may not see the need for a sizable number of cameras now, but you may want to add more over time to capture footage from angles you had not thought of when first installing the surveillance system.

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Consumer Agencies
Agencies and Associations for Home Security Video System Installers

Federal Trade Commission (FTC) (http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea18.shtm)
Bureau of Security and Investigative Services (BSIS) (http://www.bsis.ca.gov/)
Contractors’ California State License Board (CSLB-CA) (http://www.cslb.ca.gov/)
SIA Security Industry Association (http://www.siaonline.org/)

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Federal Trade Commission (FTC) (http://www.ftc.gov/bcp/edu/pubs/consumer/homes/rea18.shtm)
Bureau of Security and Investigative Services (BSIS) (http://www.bsis.ca.gov/)
Contractors’ California State License Board (CSLB-CA) (http://www.cslb.ca.gov/)
SIA Security Industry Association (http://www.siaonline.org/)

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Industry Information
Alameda County Security Video Surveillance System Information
Popular Security & Video Surveillance System BrandsTypes of Security Video Surveillance Systems & Services Available in Alameda County Cities ServedZip Codes Served
Axis CommunicationsIP video surveillance systemsAlameda
Albany
Ashland
Berkeley
Castro Valley
Cherryland
Dublin
Emeryville
Fremont
Hayward
Komandorski Village
Livermore
Mount Eden
Newark
Oakland
Piedmont
Pleasanton
Russell City
San Leandro
San Lorenzo
Sunol
Union City
94501
94502
94536
94537
94538
94539
94540
94541
94542
94543
94544
94545
94546
94550
94551
94552
94555
94557
94560
94566
94568
94577
94578
94579
94580
94586
94587
94588
94601
94602
94603
94604
94605
94606
94607
94608
94609
94610
94611
94612
94613
94614
94615
94617
94618
94619
94620
94621
94623
94624
94661
94662
94701
94702
94703
94704
94705
94706
94707
94708
94709
94710
94712
Canon Security CamerasCCTV cameras
GE Video Surveillancevideo surveillance system installation
Ademco Honeywellcamera surveillance system repair
Mace Video Surveillancewireless video surveillance systems
Samsungdigital surveillance systems
Sony Surveillance Camerashome video surveillance
Broadview Home Security (Brinks)remote video surveillance systems
Uniden Video Surveillance4 camera video surveillance systems
ADT Security Camerasoutdoor wireless cameras
Lorex Video Surveillancesecurity surveillance services
GeoVisionsecurity camera DVR systems
Cisco Video Surveillancewireless video transmitters
AVerMediaoutdoor video surveillance equipment
Q-see Video Surveillance Camerassurveillance software
Logitech Digital Video Securityhome security video monitoring
LT Surveillance Camera Systemsaudio surveillance
4XEM Camerasvideo burglar alarms
ACTi Security Camerashidden camera surveillance
Arecont Visioncovert cameras
Bosch Security Camera & Video Surveillancesurveillance monitors
D-Link Security Camerasfake security cameras
IQInvision Video Surveillanceclosed circuit TV surveillance systems
Lumenerabusiness security cameras & video surveillance
Merit Lilin Video Surveillancevideo surveillance monitoring systems
Mobotix Video Surveillance Systems 
Pelco Video Surveillance 
Smartvue Visual Intelligence Cameras 
Toshiba Video Surveillance Systems 
Trendnet Surveillance Cameras 
Vivotek Surveillance Cameras