Alameda – Paving Stones

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32960 Alvarado Niles Rd., Suite 300
Union City, CA 94587
(877) 303-8236

Serving all of Santa Clara, Contra Costa, Alameda, Sonoma and San Mateo counties including San Jose, Concord, Oakland, Santa Rosa and Daly City.

Services include interlocking pavers, paving stone driveways, built-in barbeques, synthetic turf and water features. Brands include Calstone, Capri and SP Turf... License 661575 | DCID8006072525
Map of these Diamond Certified companies
Cities: Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, Union City
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Researched Articles
Why Trust Diamond Certified Paving Stone Companies Rated Highest in Quality?
A paving stone contractor lays brick block pavers.

You are the customer. If your goal is to choose a paving stone company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified paving stone contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated paver stone company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
How To Find a Paving Stone Contractor You Trust in Alameda County

Paving stones are a smart choice for almost anywhere around your home and garden. They look great around a pool, to make a path, paving stone driveway, and for your patio. The choices are almost endless when you choose paving stones, as they come in a variety of materials, shapes and colors. Because there are so many choices, you may feel overwhelmed making a decision on exactly which pavers you want. That is why it is important that you choose an good paving stone contractor in Alameda County that can help you navigate the challenge of paving choice selection and design.

A Diamond Certified paving stone contractor in Alameda County including in the cities of Oakland, Fremont, Hayward, Berkeley and San Leandro can help manage your paving stone project. They can ensure your paving stones are beautiful, elegant, and will last for generations.

Proper installation of paving stones is important if you want to be sure that your paving stones won't crack or shift. And pavers are easy to maintain and replace. If your paving stones ever get stained, your local paving stone installer can easily replace them with matching stones.

You want to know that you are hiring paving stone installation professionals that can give you the high quality results you are looking for. This is why it is so important that you research the best paving stone contractors in Alameda County....

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Paving stones are a smart choice for almost anywhere around your home and garden. They look great around a pool, to make a path, paving stone driveway, and for your patio. The choices are almost endless when you choose paving stones, as they come in a variety of materials, shapes and colors. Because there are so many choices, you may feel overwhelmed making a decision on exactly which pavers you want. That is why it is important that you choose an good paving stone contractor in Alameda County that can help you navigate the challenge of paving choice selection and design.

A Diamond Certified paving stone contractor in Alameda County including in the cities of Oakland, Fremont, Hayward, Berkeley and San Leandro can help manage your paving stone project. They can ensure your paving stones are beautiful, elegant, and will last for generations.

Proper installation of paving stones is important if you want to be sure that your paving stones won't crack or shift. And pavers are easy to maintain and replace. If your paving stones ever get stained, your local paving stone installer can easily replace them with matching stones.

You want to know that you are hiring paving stone installation professionals that can give you the high quality results you are looking for. This is why it is so important that you research the best paving stone contractors in Alameda County.

But most homeowners don't know where to begin to find an Alameda County paving stone contractor. So how can you trust that the contractor you have hired has the skill and experience to correctly install new pavers?

Points to Know When Choosing a Paving Stone Contractor in Alameda County
There are so many styles and types of paving stones that your head may swim. That's why you want to choose a good local paving stone contractor. They are more likely to be available to answer all of your questions and to help guide you through the process of choosing the pavers that are just right for your project.

Homeowners often choose concrete paving stones and natural stone pavers because they come in many colors and are extremely strong. Colors range from shades of red to shades of gray, including orange, tans, browns and burgundy. Some types of pavers use a combination of colors.

Did you realize that paving stones are even stronger than concrete? While concrete can withstand pressures of up to 2,000 PSI, many paving stones can withstand over 8,000 PSI. Pavers also last longer than asphalt and other paving options.

Paving stones are also known to be extremely durable. They move with the earth as it swells and contracts and, as a result, are almost indestructible. While cracks in concrete can lead to expensive repair projects, repairs of paving stones are quite easy and made by simply re-setting the paving stones. They are also easy to maintain.

The best way to choose the right paving stone is to find a good paving stone contractor in Alameda County. They will help you design your project using different colors and textures. The final design will compliment your landscape and house. While you may be able to pick out the best color and style, if the installation is done incorrectly none of this will matter.

The Value of Researching Paving Stone Contractors in Alameda County
Once you've decided to install paving stones, you'll probably be in a hurry to hire a contractor and get the work started. However, it's in your best interest to take your time and research a few local contractors to find the one that will perform best on your job.

While it's best to simply choose a Diamond Certified paving stone company because of their Highest in Quality rating, that may not always be possible. If you're unable to choose a Diamond Certified contractor in your area of Alameda County, you can improve your chances of hiring a good paving stone contractor by checking out candidates on the Contractors State License Board website to ensure active license and workers' compensation insurance. Violations and license revocations will appear on their license record, so you'll know about serious customer grievances and complaints that have been filed with the state.

Then verify additional company credentials. Paving stone contractors who are members of local organizations and associations may offer better service, and you'll be able to see their past records, including complaints and legal action.

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Know What You Want
What to Ask Yourself Before Hiring Paving Stone Contractors in Alameda County

After you have done initial research, talk with a few local paving stone contractors in your area of Alameda County. Create a list of questions and use that list when talking to paving stone contractors. Write down each contractor's answers so you can easily recall which contractor was best able to meet your needs.

You do not need to request an estimate from every stone paver company you interview. If they do not meet your expectations or they don't have satisfactory answers to your questions, move on to the next company.

Before interviewing possible paving stone installation comanies, you need to know what you are expecting from your paving stone project. Have an idea of your timeline, style, color, budget, etc.

Here are questions that you may want to ask:

  • Do I want a Diamond Certified paving stone installation company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What is my timeline?...
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After you have done initial research, talk with a few local paving stone contractors in your area of Alameda County. Create a list of questions and use that list when talking to paving stone contractors. Write down each contractor's answers so you can easily recall which contractor was best able to meet your needs.

You do not need to request an estimate from every stone paver company you interview. If they do not meet your expectations or they don't have satisfactory answers to your questions, move on to the next company.

Before interviewing possible paving stone installation comanies, you need to know what you are expecting from your paving stone project. Have an idea of your timeline, style, color, budget, etc.

Here are questions that you may want to ask:

  • Do I want a Diamond Certified paving stone installation company that is rated best in quality and backed by the Diamond Certified Guarantee?
  • What is my timeline?
  • What is my budget for this project?
  • Are there any changes or repairs I need to have done to the house before I have the new paving stones installed?
  • Am I planning on living in this house over the long-term or am I going to sell it or use it as rental property?
  • What personal and professional characteristics would I like my Alameda County paving stone contractor to have? These may include good communication skills, timeliness, honesty, integrity, and reliability.
  • What paver color and style am I looking for? Will this compliment my existing landscaping and house?
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What to Ask on the Phone
Interview Questions to Ask Alameda Paving Stone Contractors

Use a list of prepared questions as you interview local paving stone contractors in Alameda County, including those in the cities of Alameda, Union City, Pleasanton, Newark and Dublin. This will help you stay focused during your interview and you will be able to compare answers from each contractor more satisfactorily. It also may become clear which Alameda County paving stone company is the best choice for you.

The following questions will get you started:

  • Has your paving stone installation company earned and maintained a Diamond Certified rating?
  • Do you charge for estimates?
  • Do you offer paving stone design services?
  • What guarantees and warranties do you offer on your paving stone products and pavers installation?
  • Do you carry liability insurance?...
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Use a list of prepared questions as you interview local paving stone contractors in Alameda County, including those in the cities of Alameda, Union City, Pleasanton, Newark and Dublin. This will help you stay focused during your interview and you will be able to compare answers from each contractor more satisfactorily. It also may become clear which Alameda County paving stone company is the best choice for you.

The following questions will get you started:

  • Has your paving stone installation company earned and maintained a Diamond Certified rating?
  • Do you charge for estimates?
  • Do you offer paving stone design services?
  • What guarantees and warranties do you offer on your paving stone products and pavers installation?
  • Do you carry liability insurance?
  • Do you have worker's compensation insurance?
  • How long have you been in business?
  • How long have you been installing paving stones in Alameda County?
  • How many paving stone installation projects have you completed?
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What to Ask in Person
Interviewing Alameda County Paving Stone Contractors in Person

Once you have narrowed the field to a few of the best Alameda County paving stone contractors for your job, invite a few to meet you in person to bid on your paving design or paving stone installation.

Interview questions you might want to ask during this stage include:

  • What warranties or guarantees do you offer on your paving stones and paving stone installations?
  • Are the products you use environmentally safe and safe for children, pets and my yard?
  • Can you provide me with 10 references?...
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Once you have narrowed the field to a few of the best Alameda County paving stone contractors for your job, invite a few to meet you in person to bid on your paving design or paving stone installation.

Interview questions you might want to ask during this stage include:

  • What warranties or guarantees do you offer on your paving stones and paving stone installations?
  • Are the products you use environmentally safe and safe for children, pets and my yard?
  • Can you provide me with 10 references?
  • Will you provide a written contract for paving stone installation services?
  • Do you hire any subcontractors for paving stone installation?
  • Do you have a valid contractor's license?
  • Do you have liability and workers' compensation insurance?
  • Are concrete pavers or natural stone pavers a good fit for my needs?
  • What types of paving stones do you recommend for areas like mine?
  • When can you start the job?
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What to Ask References
Questions for References of Good Paving Stone Installers in Alameda County

It's best to choose a Diamond Certified paving stone contractor because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a paving stone contractor in Alameda County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified paving stone contractor within reach, you'll have to do some research on your own. If you do, it's wise to call some references provided by your paving stone contractor. Keep in mind, though, that references provided to you by the paving stone contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do call references on your own, specifically ask for a list of the company's 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  • Were you satisfied with the service from this local paving stone contractor?
  • What type of paving stones were used for your job? (Concrete pavers, natural pavers, non-pourous pavers, interlocking pavers, etc.)...
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It's best to choose a Diamond Certified paving stone contractor because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from a paving stone contractor in Alameda County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified paving stone contractor within reach, you'll have to do some research on your own. If you do, it's wise to call some references provided by your paving stone contractor. Keep in mind, though, that references provided to you by the paving stone contractor are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That's because references given to customers from companies are cherry-picked instead of randomly selected from all their customers. So the contractors will likely give you a few customers to call that they know are satisfied.

If you do call references on your own, specifically ask for a list of the company's 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  • Were you satisfied with the service from this local paving stone contractor?
  • What type of paving stones were used for your job? (Concrete pavers, natural pavers, non-pourous pavers, interlocking pavers, etc.)
  • Did the paving stone company finish the work on schedule?
  • Did they show up for work on time?
  • Would you recommend this paving stone contractor to your friends and family?
  • When you need this work done in the future, will you choose this same company?
  • Did they clean up after they completed the job?
  • Did they keep communication with you up to date on the status of your project?
  • If you live in a smaller area such as Russell City, San Lorenzo and Sunol, did the paving stone contractors charge you extra to cover travel expenses?
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Review Your Options
Hire a Good Interlocking Paving Stone Contractor in Alameda County

Your choice of a paving stone contractor is an important decision that will directly affect how well your new paving stone installation turns out.

So before deciding on the best paving stone contractor in Alameda County for you, it's important to consider the following questions.

  • Is this estimate with in my budget for new landscaping pavers?
  • Can the Alameda County paving stone contractors you've considered meet your needs when it comes to scheduling, paving stone availability, installation techniques, customer service and experience?...
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Your choice of a paving stone contractor is an important decision that will directly affect how well your new paving stone installation turns out.

So before deciding on the best paving stone contractor in Alameda County for you, it's important to consider the following questions.

  • Is this estimate with in my budget for new landscaping pavers?
  • Can the Alameda County paving stone contractors you've considered meet your needs when it comes to scheduling, paving stone availability, installation techniques, customer service and experience?
  • Does the paving stone contractor offer a written warranty to back up their work?
  • Is the company knowledgeable about the techniques they will be using and the specific needs of my job?
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How to Work With
How to Get an Accurate Estimate for Paving Stones From an Alameda County

Paving stones do not have to be a major financial setback. Plan your budget and stick to it. After you have found an Alameda County paving stone company in Alameda County that you can trust, you will have peace of mind having your paving stones installed....

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Paving stones do not have to be a major financial setback. Plan your budget and stick to it. After you have found an Alameda County paving stone company in Alameda County that you can trust, you will have peace of mind having your paving stones installed.

First, meet with the contractor. Use the notes that you have taken so you can accurately describe any concerns that you have. Be as detailed as possible and don't be in a rush. It is as important for you to hear their suggestions and observations as it is for them to hear you. If you don't understand something, ask for an explanation. You need to completely comprehend the plan and any problems or solutions.

Be sure to get all estimates in writing before any work begins. The estimate should include an itemized list of the cost of supplies and the labor. Don't ever sign a blank estimate.

Committing To an Alameda County Paving Stone Contractor You Trust
When you feel satisfied with the information you have received from your Alameda County paving stone contractor, sign the contract. Be sure that they have a phone number where you can be reached at all times.

Expect the contractor to stay within the estimate. However, if the actual paving stone costs exceed the original amount of the estimate, the contractor must get your approval before moving ahead.

Preparing Your House and Yard for Installing Your New Pavers
Professional paving stone contractors are able to handle the very small to very large aspects of their work. However, there are some things that you can do to prepare for them and to make their progress in putting in your paving stones go more smoothly and more quickly. Doing these things may even cut down on their labor costs and can keep your home and belongings from being damaged.

Remove any furniture or movable items from the area where the paving stone contractor will be working. Before they begin work, remove anything that may be in the way such as barbecues. The more you do the more quickly they can get to work.

Keep your pets and children away from the area. Your paving stone contractor will be focused on installing your paving stones and should not have to watch out for your pets or children at any time. This not only prevents accidents and injury but also any expense that comes from accidents that may happen because of children and pets being in the way.

Provide parking space and room for their work vehicles to maneuver. Some paving stone contractors have large vehicles that require more space than average. Contact your contractor before they begin and ask them how many parking spaces they need and how much room they need for oversized vehicles. It is also helpful to walk through the area with your contractor so any hazards or clearance issues can be pointed out before installation of your paving stones.

Trim plants and bushes that are in the way. You can save money and time by preparing the area for building by trimming or removing any plants, trees or bushes that are in the way. Ask your contractor what they recommend and the amount of space they require.

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Be a Good Customer
How Can You Be a Good Paving Stone Company's Customer?

It's the paving stone contractor's responsibility put in quality pavers using the best possible installation techniques. But you play a big part in the success of your paving deck project, too. Here are a few simple steps you can take to be a good customer when hiring an Alameda County paving deck contractor....

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It's the paving stone contractor's responsibility put in quality pavers using the best possible installation techniques. But you play a big part in the success of your paving deck project, too. Here are a few simple steps you can take to be a good customer when hiring an Alameda County paving deck contractor.

  • Be clear and upfront with the paving deck contractor. Let them know what you want from your paving deck installation, the long-term outcome you're expecting and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way!
  • Before you hire a paving deck contractor in Alameda County, restate your expectations and goals, and reiterate to the paving stone representative your understanding of the agreement. Most problems with local paving stone contractor occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your paving stone contractor if you should call to check on the progress or if he will call you with updates.
  • Be sure your service representative has a phone number where they can reach you at all times while they're installing your paving stones. The work will move along more smoothly if your paving stone contractor can reach you for any necessary updates, questions or work authorizations.
  • When your contractor contacts you, return calls promptly to keep the paving stone contractor on schedule.
  • Pay for the paving stone work promptly.

Why would you want to be a good customer? Paving stone contractors in Alameda County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

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Check the Work
Inspect the Completed Paving Stone Installation Services

When your paving stone installation is complete, most good contractors will give you a written invoice that details the completed work.

This type of invoice usually includes:

  • The concrete paver contractor's name, physical address and license number.
  • Any applicable warrantees or guarantees provided by the paving stone manufacturers and the installation company.
  • An itemized list of all concrete pavers/natural stone pavers and installation supplies purchased.
  • A list of all services performed....
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When your paving stone installation is complete, most good contractors will give you a written invoice that details the completed work.

This type of invoice usually includes:

  • The concrete paver contractor's name, physical address and license number.
  • Any applicable warrantees or guarantees provided by the paving stone manufacturers and the installation company.
  • An itemized list of all concrete pavers/natural stone pavers and installation supplies purchased.
  • A list of all services performed.
  • The total cost for supplies, including the amount due for labor.

It's smart to compare the completed work with the written invoice. Ask your paving stone contractor to walk through the jobsite with you and show you the completed installation. During the walk-through, ask if there are any special instructions for cleaning and maintaining your paving stones. This is also a good time to verify warranties and ask any questions you mayhave about the work or materials.

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Written Warranties
Written Warranties for Paving Stone Installations in Alameda County

Warranties are an important form of protection that can save you time, hassle and money in the event of a product failure or installation problem.

Most good paving stone contractors offer some type of warranty on the paving stones they install and on their installation services. Ask that the details of the warranty be provided to you in writing and are specific to your paving stone installation.

This information should include:

  • The contractor's name and physical address.
  • Which products and parts of the paving stone installation are covered. This should also include ...
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Warranties are an important form of protection that can save you time, hassle and money in the event of a product failure or installation problem.

Most good paving stone contractors offer some type of warranty on the paving stones they install and on their installation services. Ask that the details of the warranty be provided to you in writing and are specific to your paving stone installation.

This information should include:

  • The contractor's name and physical address.
  • Which products and parts of the paving stone installation are covered. This should also include whether the contractor will replace or repair your paving stones in the event of a product failure.
  • Your responsibility if you place a warranty claim on either the materials or workmanship (i.e., if you have to pay for labor or replacement materials, or if you are required to pay a prorated amount).
  • Terms, limitations and exclusions on the materials and workmanship.
  • If the warranties are transferrable to the new owner if you sell your home.
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Top 10 Requests
Most Popular Paving Stone Services in Alameda County

The top requests for types of pavers and paving stone services in Alameda County are listed below.

Brick Paving Stones
Brick pavers are made with cement, sand, water, and other materials. After being mixed together, they are fired at a very high temperature. Brick pavers are very durable.

Concrete Paving Stones
Concrete pavers come in a variety of colors and styles. They require very little maintenance and are very strong. Repairing is easy and interlocking paving stones allow them to move without damage.

Natural Stone Paving Stones
Natural stone paving stones are not manufactured as are concrete pavers, but rather are naturally occurring. They may be mined stone or cut stone. Natural stone pavers are often more expensive; however, they are one of the most popular choices for gardens and natural areas.

Interlocking Paving Stones / Interlocking Pavers...

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The top requests for types of pavers and paving stone services in Alameda County are listed below.

Brick Paving Stones
Brick pavers are made with cement, sand, water, and other materials. After being mixed together, they are fired at a very high temperature. Brick pavers are very durable.

Concrete Paving Stones
Concrete pavers come in a variety of colors and styles. They require very little maintenance and are very strong. Repairing is easy and interlocking paving stones allow them to move without damage.

Natural Stone Paving Stones
Natural stone paving stones are not manufactured as are concrete pavers, but rather are naturally occurring. They may be mined stone or cut stone. Natural stone pavers are often more expensive; however, they are one of the most popular choices for gardens and natural areas.

Interlocking Paving Stones / Interlocking Pavers
Interlocking paving stones connect to each other so that it limits their movement. They are usually made of concrete or cement and don't require mortar. Sand is used as the base.

Garden Paving Stones
Garden paving stones are used for a variety of areas including paths and sidewalk areas. Many use them as stepping stones. Garden paving stones also work well for edging garden areas. They keep your garden from being trampled by unknowing guests. The way garden paving stones are laid out can provide direction for walking around a garden area.

Glass Paving Stones
Glass paving stones can be used for paving but they are not the same as those used for windows and walls. Glass paving stones can be illuminated and as a result they have a striking appearance. If you are putting in lighting, there will be other considerations such as drainage that will need to be taken into account.

Pool Paving Stones
Pool paving stones are used around a pool area. They have many colors and styles and a variety of materials to choose from. One of the issues with using pavers is to choose a foundation and sealer that is stable. Sand needs to be kept from washing into the pool. Also, the pavers must be non-slip for safety.

Walkway Paving Stones
Walkway paving stones can be used for both commercial and residential projects. They can be used for driveways, courtyards, balconies and patios. They come in many colors and shapes and sizes. Walkway paving stones add elegance and beauty. They are very easy to maintain with sweeping and rinsing or washing.

Driveway Paving Stones
Driveway paving stones are becoming very popular. They not only look beautiful but they can increase the value of your home. A paving stone driveway does need a protective coating applied every couple of years. You can choose from brick, concrete, interlock and many other materials.

Granite Paving Stones Granite paving stones have been around for a long time. It is used for patios and walkways. Granite is quarried and comes with a large variety of colors and patterns. Granite is completely fireproof and heat resistant which makes it an excellent choice. Granite is one of the more expensive materials but it will last for years.

Top Brand Requests for New Pavers
The following brands of stone pavers are some of the most commonly requested. Ask your paving stone contractor which brands of pavers they recommend for your particular job.

  • CST Pavers
  • Pavers By Ideal
  • Nicolock Interlocking Paving Stones
  • Cambridge Pavingstones
  • Unilock Paving Stones
  • McNear Brick & Block
  • American Pavers
  • Cambridge Cobble
  • Belgard Pavers
  • Oldcastle Pavers
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If Things Go Wrong
Paving Stone Companies Backed By The Diamond Certified Performance Guarantee

Diamond Certified paving stone contractors are backed by the Diamond Certified Performance Guarantee. If the paving stone installation company you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways To End Conflict with An Alameda County Paving Stone Contractor
Most projects go well, especially when you carefully choose a qualified paving stone contractor from your area of Alameda County who has a history of customer satisfaction. If you have a complaint or concern about your paving stone project, ask to speak with the contractor immediately. This is often the best way to resolve your problems directly and minimize conflict.

What should you do if something goes wrong in spite of your best efforts? Follow these steps below to resolve your problem quickly.

  • Know your rights. ...
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Diamond Certified paving stone contractors are backed by the Diamond Certified Performance Guarantee. If the paving stone installation company you've hired is Diamond Certified and you can't resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Easy Ways To End Conflict with An Alameda County Paving Stone Contractor
Most projects go well, especially when you carefully choose a qualified paving stone contractor from your area of Alameda County who has a history of customer satisfaction. If you have a complaint or concern about your paving stone project, ask to speak with the contractor immediately. This is often the best way to resolve your problems directly and minimize conflict.

What should you do if something goes wrong in spite of your best efforts? Follow these steps below to resolve your problem quickly.

  • Know your rights.
  • Remain calm and polite with the paving stone installers.
  • Explain the problem, and detail what you see as a fair outcome.
  • Let your paving stone contractor know that you're willing to compromise or negotiate a mutually-beneficial agreement.

Document in writing your concerns with the paving stone contractor. Write down the contractor's response to your complaints in case you need records for future arbitration.

If you can't reach an agreement, tell the paving stone contractor you are going to file a complaint with the CSLB and do so.

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Glossary of Terms
Glossary of Terms Used By Paving Stone Contractors and Paver Installers

aggregate
Aggregate is a combination of crushed rock, sand and gravel. It is used as a base for pavers.

Base
Base is a layer of aggregate which is used as a foundation for pavers. This base supports the pavers.

Also known as: base material

blending pavers
Blending pavers refers to when 2 or more colors of paving stones are used.

Also known as: blending paving stones...

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aggregate
Aggregate is a combination of crushed rock, sand and gravel. It is used as a base for pavers.

Base
Base is a layer of aggregate which is used as a foundation for pavers. This base supports the pavers.

Also known as: base material

blending pavers
Blending pavers refers to when 2 or more colors of paving stones are used.

Also known as: blending paving stones

brick pavers
Brick pavers are made from clay and shale and are fired. They are usually stronger than bricks.

Also known as: brick paving stones

cambridge pavers
Cambridge pavers are made by Cambridge Pavingstones. They are sturdy and have a coating that protects their strength and color.

cantera pavers
Cantera pavers are made from volcanic ash. They are lightweight and can be used in fountains, barbecues, etc.

cement-aggregate ratio
Cement-aggregate ratio is the ratio of cement to aggregate and is measured by weight usually.

clay
Clay is used for pavers which are best for paving driveways and patios. The color doesn't fade and they are strong.

Cobblestones
Cobblestone pavers are made from riverbed rocks. They are usually used in decorative paving.

concrete paving stones
Concrete pavers are concrete based paving stones. They are strong and durable and come in many colors, shapes and sizes.

Also known as: concrete pavers

concrete sand
Concrete sand is used for aggregate and base layers for paving stones.

crushed rock
Crushed rock is used an an aggregate and base for pavers. It can also be used for a decorative layer.

denated pavers
Denated pavers are round or odd-shaped.

Also known as: denated paving stones

edge pavers
Edge pavers are pavers that are used to edge paths or sidewalks or driveways. They can be purchased with straight edges or made straight by the contractor.

Also known as: edge stones

edge restraints
Edge restraints are used to keep pavers in place at the edge of driveways or sidewalks.

engraved pavers
Engraved pavers are pavers that have been engraved or etched with images. Words may also be engraved.

Also known as: engraved paving stones

erosion
Erosion happens when weather wears away soil or rocks. Some pavers are made to limit erosion.

freeze-thaw durability
Freeze-thaw durability is the ability of pavers to stand up to freezing and thawing cycles.

frost action
Frost action is the action of freezing and thawing on paving stones which causes cracking and chipping.

frost heave
Frost heave is the movement of the ground upward which may lift pavers. Pavers should have some room for frost heave.

installing
The process of putting in or installing for use.

Also known as: installation

interlocking paving stones
Interlocking paving stones are pavers that are locked together creating a solid surface.

Also known as: interlocking pavers

landscape paving stones
Landscape paving stones are pavers that are used for landscaping yards.

Also known as: landscape pavers

paving stones
Paving stones are bricks or stones used for paving.

Also known as: pavers, paver stones, paving bricks

paving stones designs
Paving stones designs are bricks or stones used for paving that are put into a planned pattern or design.

Also known as: paving stone designs,

paving stones installation
Paving stones installation is the process of installing or laying paving stones.

Also known as: paver installation, installing paving stones, laying paving stones

types of paving stones
Types of paving stones are the choice of different materials or types of paving stones which can be made of granite, concrete, or other materials.

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Frequently Asked Questions
FAQs for Paving Stone Companies

Q: Why choose a Diamond Certified paving stone contractor in Alameda County?...

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Q: Why choose a Diamond Certified paving stone contractor in Alameda County?
A:Diamond Certified helps you choose a paving stone contractor with confidence by offering a list of top-rated local companies who have passed the country's most in-depth rating process. Only paving stone contractors rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can't pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you'll feel confident choosing a Diamond Certified paving stone contractor.

Q: Are pavers appropriate for using on a driveway?
A: Yes! Paving stones are great for driveways. You need to choose an appropriate base material for the paving stones. This base must be compacted.

Q: Is it possible to use paving stones over my already existing concrete?
A: While it is possible to install paving stones over concrete, you may need a material on top of the concrete before laying the paving stones. You might want to have the concrete removed. Many times it is not that expensive.

Q: Do concrete pavers need to be sealed?
A: While sealing is not necessary, there are sealers available. These sealers do make stains easier to remove. This sealer is applied after the pavers have been cleaned. It soaks into the pavers and sand joints.

Q: What keeps pavers from cracking like concrete?
A: Paving stones have a much higher density than concrete. Also the interlocking of paving stones enables it to bear a greater load. Since there are joints, these joints relieve pressure allowing movement for the paving stones.

Q: How long will my new paving stones last?
A: Many paving stone manufacturers offer a lifetime warranty. Because they are so easy to repair or replace, there is no reason to worry.

Q: How do I go about enhancing the color of my paving stones?
A: You can apply a paver enhancer to your paving stones. This will give the pavers a "wet look" and it also brings out the color.

Q: Why is sand installed between the base and the paving stones?
A: The sand will allow the final grade to be more precise. This sand will also keep the pavers from developing efflorescence (which is the white powder that is often seen on paving stones). The sand will also help with any drainage and allow the water to go into the base and then into the ground. The sand also acts as a cushion for the stones and helps keep them even as they settle.

Q: How do I choose the right paving stones for my project?
A:Because of the overwhelming choices in paving stones, this can be difficult. Not only is there a wide array of choices but you also need to know other factors (such as drainage) that will influence our decision. First, visit several paving stone companies and look at the displays. Find the stones that most appeal to you. Then, talk to the contractor and let them know which displays attract you. The contractor is qualified to guide you through the process of selecting materials. For instance, if the display that most appealed to you isn't appropriate for your project, they can find a material that is appropriate but looks similar to what appealed to you. Let the contractor guide you through the process.

Q: What are interlocking paving stones?
A:Interlocking paving stones interlock to allow each to move independently. This allows the pavers to carry a bigger load because the weight is spread out. This is also the key to the interlocking paving stones strength.

Q: How do I go about removing stains?
A:Replacing stained pavers is the easiest or some can be flipped over. However, there are special cleaners made that will remove stains or do surface cleaning.

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Consumer Agencies
Consumer Agencies for Customers and Outdoor Paver Installers

Better Business Bureau BBB (http://www.bbb.com/)
California Department of Consumer Affairs DCA (http://www.dca.ca.gov/)
California Landscape Contractors Association CLCA (http://www.clca.org/)
Contractors State License Board CSLB (www.cslb.ca.gov)
Interlocking Concrete Pavement Institute (http://www.icpi.org/)...

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Better Business Bureau BBB (http://www.bbb.com/)
California Department of Consumer Affairs DCA (http://www.dca.ca.gov/)
California Landscape Contractors Association CLCA (http://www.clca.org/)
Contractors State License Board CSLB (www.cslb.ca.gov)
Interlocking Concrete Pavement Institute (http://www.icpi.org/)
International Association of Landscape Ecology IALE (http://www.landscape-ecology.org/)

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Industry Information
Alameda County Paving Stone Information
Popular Brands of PaversTypes of Paving Stone Services Available in Alameda County Cities ServedZip Codes Served
American Paverspatio paversAlameda
Albany
Ashland
Berkeley
Castro Valley
Cherryland
Dublin
Emeryville
Fremont
Hayward
Komandorski Village
Livermore
Mount Eden
Newark
Oakland
Piedmont
Pleasanton
Russell City
San Leandro
San Lorenzo
Sunol
Union City
94501
94502
94536
94537
94538
94539
94540
94541
94542
94543
94544
94545
94546
94550
94551
94552
94555
94557
94560
94566
94568
94577
94578
94579
94580
94586
94587
94588
94601
94602
94603
94604
94605
94606
94607
94608
94609
94610
94611
94612
94613
94614
94615
94617
94618
94619
94620
94621
94623
94624
94661
94662
94701
94702
94703
94704
94705
94706
94707
94708
94709
94710
94712
Belgard Paversbrick pavers
Cambridge Pavingstonesconcrete pavers
McNear Brick & Blockpaving stones
Oldcastle Paversdriveway pavers
Unilock Paving Stonesinterlocking pavers
Turfstonepaver installation
Emsco Resin Paving Stonestravertine pavers
Nicolock Interlocking Paving Stonesflagstone pavers
CST Paversgarden pavers
Pavers by Idealoutdoor pavers
Cambridge Cobblepermeable pavers
Decra-Locthin pavers
Trendset Custom Paverscobblestone pavers
 deck pavers
 bluestone pavers
 clay pavers
 tumbled pavers
 edging pavers
 granite pavers